Ms Lizette Olivier

Ms Lizette Olivier

ASKUON Student Assistant

Student Central (Tourism)

Career Summary

Biography

Lizette Olivier has recently submitted her PhD in tourism marketing at the University of Newcastle and is actively engaged in customer experience management in the field of events, tourism and marketing studies. Lizette’s academic career is underpinned by her extensive industry experience in research and development of international trade, with 16 years of Australian export experience. Before moving to Australia, Lizette was a founder director of the National Arts Festival in South Africa, she has more than 20 years international business experience including advertising, marketing, tourism and festival management. Her research focus is on Consumer Behaviour in Event Tourism. Her research interests include consumer behaviour in tourism contexts, event management, marketing of tourism, hospitality, business events, and event tourism. 



Qualifications

  • National Diploma Public Relations, Technikon - South Africa

Keywords

  • Customer behaviour
  • Destination development
  • Events tourism
  • Experience design
  • Marketing

Languages

  • Afrikaans (Fluent)
  • English (Mother)

Fields of Research

Code Description Percentage
350605 Marketing management (incl. strategy and customer relations) 34
350706 International business 33
350803 Tourism management 33

Professional Experience

UON Appointment

Title Organisation / Department
Casual Academic University of Newcastle
Newcastle Business School
Australia

Professional appointment

Dates Title Organisation / Department
10/11/2020 - 31/12/2021 Research Assistant Hometown Holiday Faculty of Business and Law, University of Newcastle
Australia

Teaching appointment

Dates Title Organisation / Department
1/11/2020 - 31/12/2020 Course Development Faculty of Business & Law, The University of Newcastle
Australia

Awards

Professional

Year Award
2020 Student Engagement Award - outstanding contribution to improved student engagement
Student Central, The University of Newcastle

Research Award

Year Award
2018 CAUTHE Award for Best PhD Paper
Council for Australasian Tourism and Hospitality Education (CAUTHE)
Edit

Publications

For publications that are currently unpublished or in-press, details are shown in italics.


Conference (2 outputs)

Year Citation Altmetrics Link
2018 Olivier LL, Carlson J, 'Examining the antecedents and consequences of customer perceived value of periodic hallmark events', CAUTHE 2018: Get Smart: Paradoxes and Possibilities in Tourism, Hospitality and Events Education and Research, University of Newcastle, Newcastle (2018) [E1]
Co-authors Jamie Carlson
2018 Olivier LL, Carlson J, Lyons K, 'Towards a conceptualisation of customer perceived value in periodic hallmark events', CAUTHE 2018: Get Smart: Paradoxes and Possibilities in Tourism, Hospitality and Events Education and Research, University of Newcastle, Newcastle (2018) [E1]
Co-authors Kevin Lyons, Jamie Carlson
Edit

Research Projects

Hometown Holiday Newcastle 2020 - 2021

Research Assistant on Hometown Holiday Project


Event Operations Management 2020 - 2021

Event Operations Management Coursework Development


Event Strategy and Leadership 2020 - 2021

Event Strategy and Leadership Coursework Development


Edit

Ms Lizette Olivier

Positions

ASKUON Student Assistant
Business School
Student Central
Academic Division

Casual Customer Service Assistant
Business School
Student Central
Academic Division

Casual Student Success Assistant
Business School
Student Central
Academic Division

Casual Academic
Business School
Newcastle Business School
College of Human and Social Futures

Casual Academic
Business School
Newcastle Business School
College of Human and Social Futures

Casual Research Assistant
Business School
Newcastle Business School
College of Human and Social Futures

Focus area

Tourism

Contact Details

Email lizette.olivier@newcastle.edu.au
Phone (02) 4913 8247

Office

Room Callaghan
Building Callaghan
Location Callaghan
University Drive
Callaghan, NSW 2308
Australia
Edit