Jo's research focus crosses several disciplinary areas including tourism studies, urban studies and communication studies. Recent research projects include studying the professional development needs of tourism operators in the Hunter Region and exploring the use of new media by backpacker tourists. She has also published on the topic of volunteer tourism and plans to undertake more extensive empirical work in this area. Jo has a background in researching community engagement processes, urban change and resident politics. Her doctoral thesis examined local government community consultative structures in the context of urban issues that engendered resident action. This work followed on from previous research into experiences of community, place and belonging in urban areas undergoing major change through redevelopment.
Jo has a PhD in Sociology and an Honours degree in Communication Studies. She currently lectures in the areas of leisure and tourism studies but also has a background in delivering courses in communications and media studies.
PhD, University of Newcastle
Bachelor of Arts (Communication Studies), University of Newcastle
Bachelor of Arts (Communication Studies)(Honours), University of Newcastle
Communication and Media Studies
Destination development and marketing
Independent travellers and new media
Space and Place
Urban communities and resident politics
Fields of Research
Impacts of Tourism
Tourist Behaviour and Visitor Experience
Urban Sociology and Community Studies
Organisation / Department
Faculty Excellence in Teaching Award Unknown
Vice-Chancellor's Citation for Outstanding Contributions to Student Learning Unknown
For publications that are currently unpublished or in-press, details are shown in italics.
Journal article (2 outputs)
Lyons KD, Young T, Hanley J, Stolk P, 'Professional Development Barriers and Benefits in a Tourism Knowledge Economy', International Journal of Tourism Research, (2015)
This study investigates small to medium tourism enterprise (SMTE) owner-managers' intentions to seek professional development. SMTEs in a regional tourism destination were surveye... [more]
This study investigates small to medium tourism enterprise (SMTE) owner-managers' intentions to seek professional development. SMTEs in a regional tourism destination were surveyed, and an exploratory factor analysis identified barriers to, and benefits of, professional development factors. Logistic regression analysis was used to predict SMTE owner-manager's intention to pursue professional development based on perceived benefits of and barriers to training factors, education level and business size. 'Staff performance benefits' and 'time/cost barriers' of owner-manager's intention to seek professional development opportunities for staff. 'Business performance benefits' predicted owner-manager's intentions to seek professional develop for themselves. Implications of the findings are discussed.
Lyons KD, Hanley JE, Young TN, 'Barriers and benefits to professional development: Perceptions of small and medium tourism enterprise operators in a regional Australian destination', Conference Proceedings. BEST Education Network Think Tank XII: Mobilities and Sustainable Tourism, Greoux-les-Bains, France (2012) [E3]
Hanley JE, Lyons KD, Young TN, 'Making sound business decisions? Industry intelligence and small tourism enterprises in a regional destination', Proceedings of the 1st Annual Conference on Tourism and Hospitality Research (THoR 2012), Singapore (2012) [E1]
Lyons KD, Hanley JE, 'Pathways to global citizenry: A critical review of gap-year travel', Australian Sociological Association (TASA) Conference: Local Lives/Global Networks, Newcastle, NSW (2011) [E3]
Young TN, Hanley JE, 'Community on the move: Social media in the lived experience of backpackers', Australian Sociological Association (TASA) Conference: Local Lives/Global Networks, Newcastle, NSW (2011) [E3]
Young TN, Hanley JE, 'Virtual mobilities: Backpackers, new media and online travel communities', Social Causes, Private Lives. Australian Sociological Association Annual Conference 2010, Sydney, NSW (2010) [E1]