Fast facts Starts 3 November, 2021

3 weeks


1-2 hours per week


FREE - Certificate for US$169





About this course

Have you ever been in the position where you need to manage a dispute? Have you encountered people who do not seem to behave in a rational way? How might you respond to stressful, high-conflict scenarios?

Learn about the relationship between personality disorders and high-conflict people through this introductory course from our world-renowned experts, Bill Eddy and Megan Hunter, co-founders of the High Conflict Institute in the U.S, along with Tania Sourdin, Head of School and Dean at Newcastle Law School in Australia

In this course, we will provide you with useful knowledge to understand three personality disorders and their relationship to high-conflict behaviour. We will share our ‘hands-on’ experience based on real-life case studies, and explore effective communication strategies to help you handle high-conflict situations.

This course explains the influence of some personality disorders in developing high-conflict disputes. It is aimed at anyone who may encounter high-conflict behaviours and would like to learn about conflict resolution, particularly in a business or legal setting, including:

  • Lawyers or students studying law
  • Business owners
  • Managers
  • HR professionals
  • Administrators
  • Health and medical practitioners.

What you'll learn

  • Outline the relationship between personality disorders and high-conflict personalities.
  • Describe some characteristics of narcissistic personality disorder, borderline personality disorder and antisocial personality disorder.
  • Describe the dispute behaviours commonly associated with each of the above disorders.
  • Explain effective communication strategies to manage high-conflict situations.

Course Syllabus

Week 1: Personality Disorders and High-Conflict Behaviour

  • Types of personality disorders
  • Relationship between personality disorders and high-conflict behaviours

Week 2: Disputes

  • Behaviours associated with personality disorders, and their potential impact on legal and business disputes
  • Managing high-conflict behaviours in disputes

Week 3: Managing High-Conflict Disputes

  • Effective communication techniques
  • Strategies for de-escalating and managing high-conflict situation.

New pathways

Completing the two High Conflict in Law short courses, An Introduction and Personality, Disorders and Disputes, offers potential credit for the Master of Dispute Resolution program at the University of Newcastle. You must have paid for the verified option and successfully completed both courses to be considered for credit.

Meet the instructors

Professor Tania Sourdin

Professor Tania Sourdin

Head of School & Dean, Newcastle Law School. University of Newcastle, Australia.

Bill Eddy

Bill Eddy

Co-Founder & Training Director at High Conflict Institute

Megan Hunter

Megan Hunter

Co-Founder & CEO at High Conflict Institute

Related degrees

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.