Starting Open Foundation Summer

Welcome to your first day as an Open Foundation student. Perhaps you are excited, scared — or a little bit of both. Rest assured that these are very normal feelings for any new university student. As an Open Foundation student you are part of the University of Newcastle's Pathways and Academic Learning Support Centre (PALS).

Before you get started with your studies, the Centre Director, Dr Anna Bennett, would like to welcome you to the program in the video below.

Once you've viewed the video, scroll down to our guide on how to get started!

Get Set Up

The first thing you are required to do is set up your online access. This will give you a username and password to access all of the University's online systems.

To do this you will need to refer to your student email to find your Program Code and Student Number.

During the process you’ll be given a temporary password, required to set a new password and provide answers to at least 5 security questions.


myUON is the online portal providing access to all of the University's online applications:

myHub - Home of your enrolment details

myHub is where you will enrol in your courses, view your grades, and keep your personal details up to date including your preferred email address.

NUmail - Your student email address

Now that you’ve set up your account, you have your very own student email. You’ll receive important notifications from your teachers and other University Services at this address so it’s important to check it regularly.

Canvas - Access to your learning materials

For Summer Term, Blackboard will be replaced with a new learning management system called Canvas. All your learning material, course content and announcements will be on the Canvas platform.  For more information about Canvas click the links below.

  • Canvas Community -  guides and video instructions for using Canvas
  • Canvas web page - for more information on why it is changing and what you have to do
  • Canvas Passport - a Canvas course you can access to learn more about how to use Canvas

Other apps

  • MyTimetable
  • Ask UON
  • CareerHub
  • Library
  • Campus Retail
  • Shuttles
  • Transport
Login to myUON

Where to get help

If you run into any issues while using myHub, NUmail or Blackboard, contact IT Services.

If you require any assistance with the Library, please contact the Library. We'll be giving you contact details for the Library and walking you through how to use important Library systems in later modules.

Free and discounted IT services for students

Students can access lots of software for FREE, including a huge 1TB of cloud storage. View what's available.


Before you can start the enrolment process, you're required to log into myHub (via the myUON portal) and complete your mandatory to do list.

In this process you’ll be required to complete the following:


To successfully complete Open Foundation, you need to complete a combined total of 40 units. You can mix and match 10 unit and 20 unit courses to complete these 40 units.

  • Full-time study is enrolling in 30 or 40 units of courses in a semester (complete in 6-12 months)
  • Part-time study is enrolling in 10 or 20 units of courses in a semester (complete in 12 months – 2 years)
  • The number of units you enrol in each term determines whether you are full-time or part-time
  • Most courses are 10 units each and the general guideline is that you will need to allow 10 hours per week for study (including class time) for each 10-unit course, but this may depend on the student and the course

If you are at all concerned that you have 'bitten off more than you can chew' this year, please get in touch with your Student Liaison Officer.

If you are planning to study a full time load this semester you may be eligible for Centrelink StudyAssist payments.

What study mode is right for you? Check out your options.

Have you studied an Enabling Pathways program before? You could be eligible for up to 20 units of credit for any courses you’ve successfully completed in the past 4 years.

Check out our dedicated Credit page for more information.

  • The timetable for on campus courses will be available to view in your handbook from
  • If you’d like some tips on how to read the timetable, view the guide here.
  • The Timetable is subject to change, so please continue to check it before selecting your classes, and before you commence your studies.

Keep these things in mind when choosing your 40 units:

  • What courses have content that will interest you?
  • What courses do you think you’ll do well in?
  • What study areas do you want to try out before deciding on a degree?

Here’s how to add your courses in myHub:

Here’s a step-by-step guide on enrolling in myHub.

Now that you know what you’re studying this term, you need to know when to come to class – this step will confirm your class timetable.

You must have added your courses (subjects) in myHub before doing this step.

If you’ve only just added your courses, you should wait about 30 minutes before trying to select your classes.

You will be able to select your class times from TBC

Here’s how to select your class times.

Download step by step enrolment instructions.

If you need help enrolling or want to talk to someone about choosing your courses, please contact our office.

Prepare for University

Now it’s time to get your admin organised!

Make sure you’re ready for Day 1 by ticking off the following jobs. It won’t take too long, but it will set you up for a great start at university.

Make sure you have:
  • Enrolled in courses
  • Read your Program Handbook and Program Plan

Learn more about admin, your campus, how to order your student ID card, student systems and more here.

NUPrep Take a Free Bridging and Refresher Course

Your support

Our aim is to provide the best possible support to ensure you succeed with your studies. We’ve got you covered with a dedicated, passionate and professional support team on hand to assist with all aspects of your life to ensure you reach your potential.

Pathways and Academic Learning Support Office

The Pathways and Academic Learning Support Office is your first port of call if you have any questions or concerns during your studies.

As an enabling pathways student, we recommend you contact the dedicated Pathways and Academic Learning Support Office for all enquiries in the first instance. Our specialised support team are on hand to answer any questions you may have about your studies.


T 1800 353 775

If you live near one of our campuses, you are also welcome to visit the office in person. Please let them know you’re studying online.

  • Newcastle Campus (Callaghan)
    Room GPG01
    General Purpose Building (see map)
  • Central Coast Campus (Ourimbah)
    Room HO168
    Humanities Building (see map)

Student Liaison Officer

Your Student Liaison Officer is here to help you make the most of your experience in your enabling pathways program and can guide you through all aspects of your studies.

Meet the team:

Sharon is a Newcastle local, avid trail runner, cook and global traveller. She has been looking after Enabling students for over 6 years and has seen it all!

Sharon can help you with:

  • Course selection and enrolment
  • Advice on degree choice and undergraduate applications
  • Managing anything affecting your study
  • Connecting you with any University services based on what you need

"I love speaking with students, hearing their stories, helping them to achieve their goals and seeing them move on to bigger and better things in life"

T: (02) 4921 6470

Danielle has been a part of the Enabling team since May 2020 working in the front office at Callaghan and has recently taken up the Student Liaison Officer role. She holds a Bachelor of Social Science from the University of Newcastle with a major in Sociology and Anthropology.

Danielle can help you with:

  • Helping to make your study work for you
  • Course selection and enrolment
  • Advice on degree choice and undergraduate application
  • Connecting you with any University service based on what you need

"I’m looking forward to getting to know you all and helping answer your questions."

Leah was born in Newcastle and enjoys yoga, the beach, bush walking and reading. Leah completed her Bachelor of Arts in 2013 and has worked at the University of Newcastle for 10 years. She understands that finding the right balance of study and life can be challenging but worth it in the end!

Leah can help you with:

  • Course selection and enrolment
  • Advice on degree choice and undergraduate application
  • Managing anything affecting your study
  • Connecting you with any University service based on what you need

"I love being able to talk to students and listen to why they chose to study Open Foundation. There is nothing more rewarding than seeing students who may not have studied in some time follow their dreams and achieve great success in the program."

Program Essentials

Check your preferred email address for any official University communication including:​

  • weekly support essentials to help you through your studies
  • information on enrolment, class selection​ and key semester dates
  • advice to help you stay on track​
  • enabling to undergraduate application announcements

If you've accidentally unsubscribed from our emails and haven't heard from us in a while, let us know and we can make sure you're on the official communications list.

All Canvas notifications like announcement emails, Turnitin submission receipts and course coordinator updates will be sent to your NUmail (student email).​

Want all uni-related emails sent to your NUmail? Select it as your preferred address.​

If you're studying with us part-time or wondering what to do if you've dropped or failed a course you can use the Your Options site to:

  • calculate your progress
  • view enrolment guides & key dates
  • check the options to complete your program

The Your Next Move website has all you need to know about applying to an undergraduate degree:

  • what degrees are on offer
  • when and how offers will be made
  • key dates around the application process

Academic Advice

The Academic Advisor is available if you need to talk to someone about an academic issue that is outside of your course or can’t be resolved by your Course Coordinator or another member of your Support Team.

You can discuss any academic issues you might be experiencing in your program. They can give you advice about the program, course advice if you think you’ve chosen the wrong course and other general academic advice. They can also refer you to other specialised university services.

If you would like to speak with the Academic Advisor, email or phone them to make an enquiry:

  • Scott Sciffer
    (02) 4921 7874
  • Claire Pemberton
    Claire is originally from the UK and has 20 years of teaching experience. Helping things thrive is not limited to her 4 chickens and veggie patch!

    "I love watching students grow and develop confidence in their learning to build successful lives for themselves and the community.”

    Available: Monday – Wednesdsay

1/2 hour to 1 hour sessions are available to meet with your Learning Advisor via Zoom or phone. Student consultations are designed to support you through the assessment writing process, including skills such as understanding an essay question, preparing essay plans, essay writing, referencing and study in general.


Access Zoom via the tile on myUON. Annette/Claire will email you the link and password to access your individual zoom session.

Meet your Learning Advisors via Collaborate to ask questions and listen to ideas on how to write essays, take and make notes, prepare for exams and much more. To join the online class, go to the Open Foundation Program Portal, click Collaborate and then click ‘Weekly Assignment Help’ session.

Classes take place at the following times:

  • Mondays 12-1pm
  • Tuesdays 10-11am
  • Thursdays 12-1pm
  • Fridays 10-11am

Annette and Claire will be in the ‘coffee shop’ (our online space where we can meet and talk) in weeks 3, 5, 7 and 10 to introduce you to some important academic skills.

To find us go to the Open Foundation Program Portal, click Discussions and FAQs and you will see our thread.

Email your questions and a draft of your work to Annette or Claire for advice. We can comment on the structure of your work (but not the content). There is a 48-hour turn-around time to get back to you and no eConsultations are completed on Wednesdays or weekends.


T (02) 4921 7228

Our team of friendly library staff are able to assist you with any of your research needs. You can also make requests for information via SMS, email or phone 24 hours a day. Visit the Library web page to get started.


Orientation is a program of social and academic activities designed to introduce students to life and study at University of Newcastle. Held the week before your classes start, Orientation makes the transition to university life easier for you.

Get ready for classes to start 

To ensure you are prepared we recommend you spend some time preparing for your classes ensuring you have the following:


As with most university course you will need to purchase a few other supplies to assist you with your studies. These supplies can include a computer, notebook, pens, paper and course specific items (eg. art and design supplies).Download your FREE software: Students can access lots of software for FREE, including a huge 1TB of cloud storage. View what's available on our website.


You can purchase your textbooks by visiting the School Locker shop on campus or online. Textbooks can be costly, so don’t purchase them until you have finalised your courses. Visit the School Locker website to find out what you need for your course.

Please note: the textbook for your course may not be finalised until Orientation or Week 1 of Semester.

Visit the Orientation website

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.