What is Student Central?

Student Central provides advice, support and information to students and the academic community through 5 portfolios:

• UniAccess
• Campus Life, Careers and Student Advice
• Student Care and Equity
• Student and Academic Business
• Campus Coordination

UniAccess

The UniAccess portfolio aims to improve access to and participation in higher education generally, as well as specifically to the University of Newcastle via a range of pathways. There are three main teams in UniAccess

• Access & Transition
  • Outreach
  • Orientation
  • Transition
  • First Year Experience

• Admission
  The Admission team includes responsibility for credit and scholarships

• Postgraduate Coursework Student Support
  Specialised advice and support to postgraduate coursework students across the student lifecycle.

Campus Life, Careers and Student Advice

This portfolio seeks to create an outstanding student experience, ensuring that all students have a sense of belonging, are successful in their studies, and are fully equipped to transition into the world of work.  It consists of three main areas:

• Careers and Student Development
  • Careers Consultants providing professional career advice and career education
  • Work Integrated Learning
  • Industry Scholarships

• Student Advice and Information
  • All student communication
  • Student enquiries and information (Hubs and Enquiry Centre)

• Student Life
  • Clubs and Societies
  • Volunteering
  • Watt Space
  • Student events including Graduation

Student Care and Equity

This portfolio oversees the provision of essential support services that help students to succeed academically at the University of Newcastle. It is made up of two main teams:

• Health Professional Service - includes the University Health Service, health promotion, Campus Care and Counselling.
• Student Support and Equity - includes accessibility, welfare and equity.

Student and Academic Business

The Student and Academic Business provides administrative services that support the delivery of courses and programs for both students and academics. There are three main teams:

• Student Processes – including Enrolment, Fees, Examinations and Timetabling
• Academic Administration
• Student Systems and Reporting

Campus Coordination

The Campus Coordination portfolio is focused on the consistency of service delivery across campuses and locations. It encompasses Ourimbah, Port Macquarie and Sydney, and includes regional campus and community partnership activities as well as responsibilities for operational matters involving TAFE.

In addition, as part of the Directorate, there are Service Improvement and Business Intelligence Officer positions which are in place to provide targeted in-time information and data to Faculties for use to determine immediate responses, as well as long term strategic Faculty planning.

Student Central also oversees the provision of the University's Chaplaincy services.

Faculty Relationship Managers and Liaison Coordinators 

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