The University of Newcastle, Australia

IFS extends service hours

Tuesday, 23 September 2014

Infrastructure and Facilities Services call centre (ext 16500) and Callaghan service desk has extended its hours of operation and will now be open from 8am – 5pm, Monday to Friday.

Photo of exterior of building

The IFS Service Centre is a one stop shop for many staff support services including parking permits, key and access applications, urgent and routine maintenance issues and fleet vehicle hire. They also provide over-the-phone assistance through 16500.

You can contact the IFS Service Centre by:

  • Visiting us at the Services Building opposite Car Park 6 at Callaghan between 8am and 5pm.
  • Visiting us at the Facilities Management building on the Loop Road at Ourimbah between 8.30am and 4.30pm.
  • emailing 16500@newcastle.edu.au, or
  • phoning 4921 6500 (ext 16500)

Ourimbah IFS service desk hours remain 8.30-4.30pm.

For urgent maintenance requests outside of 8am to 5pm weekdays you should contact Security on 4921 5888 (ext 15888) who will respond and also contact the appropriate IFS staff.


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