Library updates and support

For staff and students attending our Ourimbah and Sydney campuses, we strongly recommend face coverings are worn, and require them to be worn when involved in events or situations included in the NSW public health order see NSW Health Advice.

Support for students and staff on campus or studying remotely during COVID-19 disruptions

The Library's top priority is the health and wellbeing of our students, staff and community. We are here to support you and your studies during this period of disruption and have modified some services to make things easier for you. Up-to-date information and advice from the University in response to coronavirus is available on the University's COVID-19 web page.

Contact us through our Library chat service, or via email or text. We will provide updates to this page as we respond to evolving circumstances, and encourage you to stay connected through our Library social media channels (Library blog, Twitter and Instagram).

Library, Gallery and Special Collections Access

Libraries are OPEN. Library buildings are open to University students, staff and our Community Borrower membership holders. At this time, no general community members or non-university students can access libraries. Check our Library hours for updated times at all locations.

Library staff are available to assist you in the Library Service Zones (help desks). Please maintain appropriate social distancing measures when in the Library.

University Gallery, Archives and Special Collections

Access to the University Gallery and Wattspace Gallery is restricted. Please check the Gallery webpage for updates. Special Collections and the GLAMx Lab have restricted access in place and use of these areas is currently by appointment only. View the Living Histories blog for details.

Modified Services

We know service continuity is important and we are working to deliver the same high quality service regardless of your location and the disruptions that may be ahead. Some services have changed to make access easier and social distancing possible.

  • Face to face online sessions with Librarians through Library Live enable you to connect with us for support seven days a week
  • A number of our Publishers and Vendors are providing enhanced or free services and resources to support the continuity of our research and teaching over these next few months. Check our Library blog for details
  • Print Course Readings items will be replaced with eBooks where possible
  • Auchmuty and Ourimbah Carers and Kids Study Rooms are open though we encourage you to bring your children's own toys and activities. Please use the cleaning products supplied to wipe surfaces before and after use.

Changes to Borrowing

  • All staff and students are able to borrow up to 100 physical items from University of Newcastle Library locations
  • BONUS+ borrowing has been reinstated with the exception of loans from Deakin University and University of Melbourne. Items from University of Wollongong are also not available. Please be aware that there may be delays in delivery times between libraries. Current loans now have up to nine renewals available, contact the Library for assistance
  • Get It (Inter Library Loans) requesting for book loans has resumed. Please be mindful that due to COVID, many libraries have service restrictions and this may impact our ability to fulfill requests. At present we are unable to obtain loans from overseas libraries. Additionally, Australia post advises that there are significant postal delivery delays.

Health and Safety in the Library

Protect yourself and others by practicing these simple steps to help lower the chances of spreading the virus.

  • Frequently wash your hands with soap and water. Washing your hands for 40-60 seconds, especially before eating, helps prevent the spread of illness or contamination from things you may have touched
  • Practice social distancing. Stay at least 1.5 metres away from other people in the Library while studying, queuing for coffee, or at the Service Zone
  • Cover your cough or sneeze. Use an elbow or tissues to cover coughs or sneezes. Dispose of tissues and wash your hands
  • Stay home if you are unwell. Take care of yourself and access Library support and resources online.

Remote Library Access

View our Online Study Off Campus Support page to find tools and resources.

Online support from Library staff is available through Ask the Library for chat, email, or text.

Book a Library Live session at a time that suits you to get help from a Librarian via an online face-to-face meeting.

Visit our Online Resources and Support (Library Guide) for information and help with basic and more advanced digital skills for using University learning technologies.

The Library has a range of eResources and online tools to assist with studying off campus.

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.