ILS and document supply for Australian libraries

Requests can be submitted through

There are three levels of service, with additional costs determined by delivery method and volume. Information on additional costs is available from the ILRS Directory.

Core requests

  • material sent or negative response within 4 working days
  • digitised copies are supplied as pdf by email or post
  • costs are $16.50 for loans and copies

Rush requests

  • material sent or negative response within 24 hours
  • digitised copies are supplied as pdf by email or post
  • costs are $16.50 + $16.50 levy for loans and copies
  • loans sent by express post (+ $12.40 for Express Post Bag)

Express requests

  • copies sent or negative response within 2 hours
  • digitised copies are supplied as pdf by email or post
  • costs are $16.50 + $33.00 levy

Conditions

  • All service charges are in Australian Dollars and are GST inclusive.
  • Working days are measured in whole days and from the time of receipt of the request to time of dispatch.
  • Loans are for 8 weeks and not renewable.
  • All loans are subject to recall and must be returned promptly.
  • Requests must include the statement: This complies with section 50 of the Copyright Act 1968.

Payment options

We accept payment via:

  • LADD (Libraries Australia Document Delivery payment system)
  • Credit Card

Contact

If you have any questions about the supply of material from the Library collection, please contact us.

Email: ILS-Auchmuty@newcastle.edu.au

Phone: +61 2 4921 5857

Postal address:
University of Newcastle
Learning and Engagement Services
Auchmuty Library
ILS-Supply
University Drive
Callaghan NSW 2308
Australia