International SOS Global Assistance Program

SOS

The University of Newcastle has a 24/7 resource on call, online and even on the ground to help with any medical, security and logistical questions, concerns and situations that may arise. If you need a medical referral, lose your medication, seek pre-travel advice or experience a medical or security crisis, University of Newcastle has a fully integrated program in place so you receive the care and expertise that you need, whenever and wherever you need it.

All students travelling overseas on an official University activity must register with the International SOS Travel Locator System and download the Assistance App. See steps below:

1) Register your trip in the Personal Travel Locator

Step 1: Go to the University of Newcastle Global Assistance Program website

Step 2: Click on the 'My Trips' Personal Travel Locator - found on the right hand menu

Step 3: Once in My Trips - Click 'New User? Register Here'

Step 4: Fill out the Information and hit Submit

Step 5: Click "Create New Trip" and fill out basic top information. Then click on the accommodation tab and just type in the city and country if accommodation unknown. Then hit save.

Step 6: Within 1 month of departure, you can then go back and complete the other tabs or If you do not want to manually enter the details, you can forward your itinerary confirmation email to UONTravel@itinerary.internationalsos.com mailbox, please ensure you have set up your MyTrips account with the email address where you normally receive (and will use to forward) trip confirmation emails.

2) Download the Assistance App to your phone

- The University membership number is 12ACPA000086

Short 1 minute video to explain International SOS:


Your Travel Guide - playing it safe
Personal Security Guide
Pre Departure Checklist