Airport Pick Up Booking Form

A complimentary pick-up service is available to commencing international students studying at The University of Newcastle. The service is complimentary for Language Centre, Undergraduate, Postgraduate, Research Higher Degree and Study Abroad and Exchange students arriving to Newcastle for the first time.

This is a free airport transfer service from Newcastle (Williamtown) Airport and is provided by our third party booking agent Newcastle Airport Information Services. If you have accompanying family members travelling with you, you can also book their airport pick-up service for an additional cost payable directly to Newcastle Airport Information Service.

Please note! Bookings must be arranged at least three business days before your arrival date to Australia. Late applications cannot be guaranteed.

Booking terms and conditions:

  • Complimentary airport pick-up is available to UON commencing international students only. All accompanying family members and friends will be charged a transfer service fee. Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.
  • One complimentary airport pick-up service per student. A service fee will apply if you are a UON student and you have previously booked a complimentary airport pick up service.
  • Bookings must be made a minimum of 3 business days (Monday to Friday) prior to your arrival date in Australia. Late applications cannot be guaranteed, and will only be accepted at the discretion of Newcastle Airport Information Services.
  • You will receive a confirmation email from Newcastle Airport Information Services to confirm your booking within 2 business days of submitting your booking request. Your confirmation email will outline instructions for connecting to your airport pick-up service.
  • For changes to your confirmed booking either prior to your departure, or during transit, please send an email to Newcastle Airport Information Services nais@newcastleairport.com.au including your full name, date of arrival and booking reference number.
  • Cancellations must be made a minimum of 3 business days prior to your arrival date by emailing nais@newcastleairport.com.au including your full name, date of arrival and booking reference number. Late cancellations will incur a service fee of AUD$45.00
  • Newcastle Airport Information Services office hours Monday – Friday 7am to 7pm AEST.

Airport Pick-up booking request Form (* is mandatory field that must have value entered)

Your Details

I am studying
First name
Last name
Student ID number
Email address
Confirm email address

Please ensure that both emails match

Country of citizenship
How many extra people require an airport transfer
Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.

Please indicate if any small children will be travelling with you and their ages so appropriate seating can be arranged

Arrival Details

Date of arrival in Newcastle

Warning! We may be unable to process your application for airport pickup if you apply less than 3 working days before your flight

Flight number
City of flight origin
Arrival time
Arrival Time Hour
Total number of baggage items

Drop Off Address

Enter your destination
Street number and name
Suburb
Postcode
Please tell us if you have an special requirements for your airport pickup service
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