Managing Difficult Conversations workshop
Thursday, 9 May 2019, 12:30 pm — Thursday, 9 May 2019, 02:00 pm
At times we all have to have difficult conversations. Whether it’s discussing a sensitive issue, negotiating conflict, asking for change or disagreeing with your supervisor, challenging conversations can be a source of stress and anxiety. This 90 minute workshop is aimed at helping you prepare for and engage in these conversations in a constructive way. Topics include: acknowledging distress; preparing for the conversation; beginning the conversation; assertiveness; and resolving conflict.