Presentation documents

Please find the presentations from the conference below. They are in the same order as they appear in the program.

Attendees list

Day 1

Compassion Fatigue and structural supports – Mark Kelly (UON), Di Bunch (UON), Harry Parker (UON)

Self-care strategies to avoid compassion fatigue, vicarious trauma and to promote health and well-being – Di Kirby (UON)

Student mental health and complex cases in issue resolution – Frances Kay-Lambkin (UON)

UON Context and initiatives – Paula Convery

Complex questions – notes from the morning session round-table discussions

Student conduct: academic misconduct – Margaret Wallace (University of Wollongong)

Student conduct: non-academic misconduct – Jennifer Allen (UON)

Student conduct: sexual misconduct – Liz Burd (UON)

Unreasonable complainants – Michelle Jarvie (UON)

Reflections on Code Black – Peter Hendriks (Australian National University)

Using complaints as a flag for risks: responding to risks in higher education: the student ombudsman as a catalyst for systemic change – Deborah Peach (QLD University of Technology), Miriam Dayhew (Charles Sturt University)

Day 2

Value adding to universities: reporting measures relevant to issue resolution – Joel Palmer (UON)

Issue pathways in universities – John Fischetti (UON)

Student voice: natural justice and procedural fairness – Cath Nichols (UON), Meg Smith (UON)

Student Associations and university staff partnerships – James Pinkerton (Newcastle University Postgraduate Students Association)

Dispute resolution/restorative communities – Jenny Allen (UON)

Student living:drug and alcohol use; residential issues – Michelle Nunn (UON), Rachael McDermott (UON), Michelle Lampis (UON), Hamzah Bin Masagos Zulkifli (UON)