Performance Review and Development for managers (PRD)

Talking to staff about their performance and development is a key way to manage staff engagement. Managers and supervisors at UON play a key role in our Performance Review and Development (PRD) process by:

  • Helping set performance expectations
  • Providing feedback on performance and addressing under-performance early
  • Guiding and encouraging staff to be leaders
  • Providing advice and guidance that supports career development
  • Creating a workplace environment that enables staff to achieve their potential in line with UON’s values and culture.

What do managers/supervisors need to do?

Regular PRD conversations between you and your team members ensures the PRD process is both valuable and engaging for staff. In particular Managers/supervisors should:

  • Ask staff to update PRD conversations, such as goals and progress in SuccessFactors
  • Managers/supervisors move the PRD process through the 3 steps – e.g. once goals are entered and agreed the manager/supervisor clicks on ‘Goal Setting Complete’ to move the process to ‘Ongoing Conversations’ & again at the start of the ‘Year End Review’ step.
  • Provide timely and relevant feedback (prior to the Year End Review) to assist staff to achieve their performance and development goals.

If you have concerns about one of your team members’ ongoing performance, speak to your HR Client Services or Business Partner for advice and support. HR first point of contacts are outlined for each Division and Faculty.

The Enterprise Agreement also set out UON employment conditions and covers a range of situations such as performance.


  • PRD for Managers – face to face workshop for managers/supervisors are held throughout the year (check Discover for upcoming dates) and provides an overview of the process at UON as well as some of the systems and tools to help managers/supervisors to lead PRD conversations.
  • Mindtools through Discover provides online self-paced, bite-sized training to support your development such as team management including performance management and managing difficult siutations.
  • SuccessFactorshelp guides on using SuccessFactors to track and record PRD conversations.