Available in 2017

Course handbook


Introduces students to the basic competencies necessary to manage a business unit within the pharmaceutical sector in today's competitive business environment. Essentially the course is concerned with consideration of the fundamentals of managing a pharmaceutical business unit in terms of its suppliers, its staff and customer profitably.

Availability2017 Course Timetables


  • Trimester 2 - 2017

Learning outcomes

On successful completion of the course students will be able to:

1. Describe the nature and role of the Pharmaceutical Sector in the Australian Health Care Sector;

2. Describe the competencies necessary to manage Pharmaceutical Retail Enterprises;

3. Develop an understanding of the human resource practices in a business unit;

4. Develop an appreciation and working knowledge of Financial Management; and

5. Describe the necessary skills to effectively manage Supplier chain and Customer Relationship Management.


The main topic areas of learning are as follows:

  1. The nature and role of the pharmaceutical industry within the Australian Health Care Sector;
  2. The types of business unit formats that comprise the various pharmaceutical practices and their implications for business practice;
  3. Essentials of Enterprise development and management;
  4. The Essentials of Retail Management practices;
  5. Managing the Supply Chain system;
  6. Fundamentals of Financial Management;
  7. Human Resource Issues and Management of work related practices;
  8. Customer relationship building and Maintenance; and
  9. Business Ethics as they apply to the pharmaceutical Industry.


This course is only available to students enrolled in the Master of Pharmacy program.

Assessment items

Formal Examination: Examination: formal (end of trimester)

Written Assignment: Written assignment: business plan report *

Presentation: In-class Presentations

* This assessment has a compulsory requirement.

Compulsory Requirements

In order to pass this course, each student must complete ALL of the following compulsory requirements:

Course Assessment Requirements:

  • Written Assignment: Pass Requirement - Students must pass this assessment item to pass the course.

Contact hours



Face to Face On Campus 1 hour(s) per Week for 8 Weeks


Face to Face On Campus 5 hour(s) per Week for 8 Weeks