Available in 2022
Course code



10 units


3000 level

Course handbook


Volunteers are essential to organisations in community, non-government, government and commercial sectors. Volunteerism transcends disciplinary boundaries and is relevant to a broad range of professions in business, health, human services, education, science and engineering. Professionals in many of these fields engage with volunteers in the course of their daily management practices. Important to working with volunteers is knowledge about the purpose, history, functions of volunteerism, and the contribution of volunteers to human resource management.

This course examines key perspectives on volunteerism. Students undertaking this course will develop professional skills through case studies focused on the recruitment, training, management, and support of volunteers. The course also enables students currently engaged in voluntary work and volunteer leadership to apply their learning to professional and personal development through critical reflection in light of theories, real-life examples, and case studies on volunteerism.

Availability2022 Course Timetables


  • Semester 1 - 2022

Replacing course(s)

This course replaces the following course(s): LEIS2100. Students who have successfully completed LEIS2100 are not eligible to enrol in LEIS3100.

Learning outcomes

On successful completion of the course students will be able to:

1. Define volunteerism and apply volunteer management principles to a range of professional contexts;

2. Critically examine the concept, history, purpose and functions of volunteerism;

3. Develop knowledge and skill in volunteer management, including recruitment, training, supervision, support, and ongoing development;

4. Demonstrate understanding of ethical issues in volunteer practice and management;

5. Effectively communicate ideas, knowledge and outcomes in written, oral and visual formats;

6. Work independently and as a team member to collect and analyse information to guide problem solving and decision making;

7. Critically reflect on theory applied to volunteer experiences and/or volunteer management.


The content in this course includes the following topics:

  1. Theoretical Foundations of Volunteerism
  2. Trends and Issues in Volunteer Management
  3. Strategic Planning for Volunteer management
  4. Volunteer Management Practics, including Policy, Recruitment, Training, Supervision, Support and Development
  5. Ethical Issues in Volunteer Work, Management and Professional Practice
  6. Diversity Recognition and Diversity Management
  7. International Volunteer Management Case Studies


Students cannot enrol in this course if they have previously successfully completed LEIS2100.

Assumed knowledge

Students who enrol in this course will be expected to have undertaken at least 20 units of 2000 level courses.

Assessment items

Portfolio: Individual Portfolio (40%)

Report: Group Report (30%)

Essay: Individual Essay (30%)

Contact hours


Online Activity

Online 10 hour(s) per Week for Full Term

The course is delivered online. Students are expected to complete 4 hours of guided learning via online activities and an additional 6 hours of independent study per week.

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.