The University of Newcastle, Australia
Not currently offered

Course handbook


This course covers in-depth ICT professional knowledge, including professional practice responsibilities and ICT professional ethical and legal issues. It further develops skills in interpersonal and organisational communication, as well as a comprehensive understanding of IT governance and ICT service management that ICT students will need in their future professional practice. It also provides a theoretical grounding of innovation and entrepreneurship methods and provides practice in the implementation of some of their underlying techniques.


Not currently offered.

Learning outcomes

On successful completion of the course students will be able to:

1. Describe the ICT professional code of conduct and the roles and expectations of an ICT professional.

2. Demonstrate skills for organisational communication within the roles that IT professionals will need in their professional practice.

3. Differentiate between legal, ethical and social obligations of an ICT professional and be able to differentiate ethical and un-ethical behaviours.

4. Explain contemporary ICT governance in organisations.

5. Develop plans for the use of ICT to support the organisation.

6. Apply principles of innovation and entrepreneurship and their application in the context of ICT.


1.    History and Evolution of the ICT Profession

2.    Interpersonal and Organisational Communication

  • Presentation preparation and implementation
  • Formal Report writing
  • Team communication - Meeting and reporting methods
  • Research investigation and Referencing 

3.    Legal Responsibilities

  • Consultants and Contractors
  • Intellectual Property, Patents, Copyright
  • Occupational Health and Safety
  • Non-Disclosure and Data Protection
  • Financial responsibility

4.    Professional Ethics

  • Ethical philosophies
  • Professional Codes of conduct: ACS, ACM, IEEE.
  • Social Impacts of ICT
  • Case Studies

5.    IT Governance in Organisations

  • Governance Frameworks: COBIT, ITIL, etc.
  • Service Management, Change Management and Six-Sigma
  • Risk and Compliance: Data Quality assurance and Audits

6.    Entrepreneurship and Innovation

  • Business models
  • Business plans
  • Marketing


Students must have successfully completed at least 100 units to enrol in this course.

Successful Completion of any 100 units.

Assumed knowledge

SENG2130 Systems Analysis and Design or INFT2150 Business Analysis

Assessment items

Written Assignment: Group Project and Report

Quiz: Quizzes

Presentation: Oral Presentations