GSBS6100
10 units
6000 level
Course handbook
Description
Using a workplace and organisational perspective, this course analyses the nature of conflict and how it is "resolved" from a variety of theoretical and applied perspectives. Students will be able to describe and apply a range of conflict resolution methods including mediation, negotiation, and advocacy. The course is practically oriented. Students develop conflict resolution skills particularly through group-based formal negotiations within the general context of business organisations and the specific context of employment relations law and practice. Adopting a problem based learning approach, the course emphasises the importance of student’s communication skills as an essential attribute in effective conflict resolution.
Availability2024 Course Timetables
Online
- Trimester 1 - 2024
Newcastle City Precinct
- Trimester 2 - 2024
Learning outcomes
On successful completion of the course students will be able to:
1. Explain the nature and sources of conflict in organisations and workplaces.
2. Describe the features of resolution methods including mediation, negotiation, advocacy and other alternatives.
3. Explain the employment relations framework as it affects conflict resolution particularly, but not exclusively, the rights and obligations on employers, employees and their collective representatives to mediate and negotiate, and the use of third-party intervention.
4. Develop the strategy formulation, planning and research skills required for mediation, negotiation and advocacy.
5. Apply, both individually and collaboratively, skills in the practice of negotiation within the contexts of workplace employment relations.
6. Measure and reflect on the development of their conflict resolution skills and demonstrate their recognition of the factors that enable and sustain such skills.
Content
The content in this course includes but is not limited to the following topics:
- The nature of conflict
- Differing conflict resolution methods
- Employment relations contexts affecting conflict resolution methods
- Advocacy and research techniques
- The nature of negotiation
- Negotiation, strategy, tactics and power
- Negotiation phases and communication
- Behavioural dimensions of negotiation
Requisite
Students must have successfully completed either GSBS6040 or GSBS6006 to enrol in this course. If you have successfully completed LAWS6114, you cannot enrol in this course.
Assumed knowledge
GSBS6040 Human Resource Management OR GSBS6006 Employment Relations in Globalised Economies
Assessment items
Case Study / Problem Based Learning: Negotiation Exercise Reflections
Case Study / Problem Based Learning: Negotiation Dossier & Competencies
Written Assignment: Final Negotiation Exercise Reflection
Contact hours
Trimester 1 - 2024 - Online
Online Activity-1
- Online 30 hour(s) per term
Trimester 2 - 2024 - Newcastle City Precinct
Online Activity-1
- Self-Directed 6 hour(s) per term
- For Face to face mode - 6 hrs of online content per term provided for self directed learning
Workshop-1
- Face to Face On Campus 2 hour(s) per week(s) for 12 week(s) starting in week 1
Course outline
- GSBS6100 - Trimester 1, 2024 (Online) (PDF, 246.3 KB)
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.