Not currently offered
Course code



10 units


3000 level

Course handbook


A business process is a set of activities that jointly realise a business goal in an organisational and technical environment. This course looks at ways in which business processes can be analysed, redesigned, and improved. Managing business processes involves analysis of the focal organisation but can extend to other interacting organisations. The aim of implementing an optimal Business Process Model (BPM) is to ensure the technology is aligned with strategic objectives and cultural practices of the business organisation. Students taking this course will be able to analyse and innovate an existing business process to provide operational efficiencies within the business.


Not currently offered.

Learning outcomes

On successful completion of the course students will be able to:

1. Discuss the principles of Business Process Design

2. Explain and elaborate upon the role of the Business Process Modelling (BPM) in Business

3. Discuss an existing business process and evaluate its alignment with organisational strategy

4. Analyse and evaluate an existing set of Business Processes recommending areas for improvement. Create an optimal BPM Plan.


The topics in the course include:

  1. Fundamentals of Business Process Modelling (BPM) in business
  2. The role of BPM in organisations and optimising outcomes
  3. Analytical frameworks and general principles for managing business processes
  4. Use of BPM software

Assumed knowledge

BUSA2001 Big Data Analytics

Assessment items

Quiz: Mid Term Quiz

Proposal / Plan: BPM implementation strategy and implementation plan

Formal Examination: Final Exam

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Biripai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.