The University of Newcastle, Australia

Learn like you mean business

We have partnered with the City of Newcastle to deliver a series of free short courses designed for local businesses.

These courses are designed to help you retrain and diversify your business, as part of the City of Newcastle's response to the economic effects of COVID-19.

Get the knowledge your team needs for a post-COVID world, such as customer behaviour analysis, impactful social media, optimised negotiation, real world innovation and improving business relationships.

About City of Newcastle short courses

Start: 24 August
Cost:
Free
Prior Education Required: None
Duration: 12 weeks (three hours per week)
Location: Online (live seminars)

Eligibility

  • Individuals working for a business within the Newcastle local government area employing 20 staff or less.
  • Limit of one course per person.
Register Now Reshape the way your team works

Available courses

Understanding and Predicting Customer Behaviour in the Services Context

Understanding and Predicting Customer Behaviour in the Services Context

Understand what influences your customers to seek out services to meet their needs and how they make purchasing decisions.

  • Starts: 24 August
  • Cost: FREE
Using Social Media for Marketing Communications

Using Social Media for Marketing Communications

Examine how to plan and select different social media to achieve your business objectives.

  • Starts: 24 August
  • Cost: FREE
Negotiation in the Business Context

Negotiation in the Business Context

Analyse the nature of conflict, its different types and stages and develop strategies to achieve resolution.

  • Starts: 24 August
  • Cost: FREE
Innovation for Growth in Business

Innovation for Growth in Business

Learn models and processes of innovation, creativity and interpersonal communication to help grow your business.

  • Starts: 24 August
  • Cost: FREE
Transforming Relationships in Business using Restorative Approaches

Transforming Relationships in Business using Restorative Approaches

Explore effective techniques for making, maintaining and repairing business relationships.

  • Starts: 24 August
  • Cost: FREE