Student Ombudsman

The University supports equitable, fair and transparent decision-making and in order to ensure this has established the role of the Student Ombudsman.

The Student Ombudsman operates in a confidential, independent and non-adversarial capacity. The Student Ombudsman can assist you by reviewing the policies applied and processes undertaken in the determination of academic and administrative decisions. If you believe that a decision unfairly affects your studies at the University, you may contact the Student Ombudsman to request a review.

The Student Ombudsman is not an advocate for the University or the student complainant; rather it aims to ensure that decisions made by the University are reasonable, consistent and procedurally fair.

For further information, please contact the Student Ombudsman by emailing and if you require support throughout this process, please contact the Student Advocates.