Program

THURSDAY 7 DECEMBER  |  DAY 1                                                                          

10:00      Check in & Registration

11:00      Opening with Morning Tea

11:30      Keynote Speech

12:30      Lunch

13:30      Round Table Discussion

15.30      Afternoon Tea

15:45      Presentation Moderator: Tom  Chen

18:30      Wine Tasting (Group Photo)

19:30      Celebration Dinner

FRIDAY 8 DECEMBER  |  DAY 2                                                                          

07:30      Breakfast

08:30      Round Table Discussion with Morning Tea

10:30      Workshop Session 1

12.30      Lunch

13:30      Workshop Session 2 with Afternoon Tea

17:30      Discussion of Journal of Service Theory and Practice Special Issue

Speakers: A/Prof. Chatura Ranaweera (Wilfrid Laurier University) and  Prof. Marianna Sigala (University of South Australia)

18:30      Social Event

19:30      Gala Dinner

SATURDAY 9 DECEMBER  |  DAY 3                                                                            

07:30      Breakfast

08:30      Workshop Session 3 with Morning Tea Check Out by 10am

11:00      Workshop Presentations with Light Lunch

14:30      Closing

15:00      Buses Departure

Melbourne airport & CBD