Keynote Speakers

Professor Annette Pritchard

Annette researches on tourism and gender, social inequality, tourism representations and place identity. She has chaired almost 20 international conferences and events, including several iterations of the Critical Tourism Studies Conferences, which she co-established in 2005. Annette has taught or examined at many universities worldwide, Annette sits on several editorial boards and is an Associate Editor of the Annals of Tourism Research. Annette has published 19 books and 60 journal articles, with her research being funded by organizations including the ESRC, the Norwegian Research Council, the BBC and Visit Wales/Wales Tourist Board.


Professor Sara Dolnicar

Sara Dolnicar is a Professor of Tourism at The University of Queensland; she holds degrees in Business Administration and Psychology. Sara’s primary research interest is the improvement of market segmentation methodology and of measures used in social science research. She applies her work primarily to tourism, but also social marketing challenges, such as environmental volunteering, foster care and public acceptance of recycled water.

More recently, Sara has developed an interest in studying peer-to-peer accommodation networks. To date, Sara has led 12 Australian Research Council (ARC) funded grants and (co-)authored more than 300 refereed publications which have attracted more than 7000 citations (h-index 48). Sara won more than a dozen awards for her work including being awarded twice the most prestigious publication prize in tourism internationally: the Charles R. Goeldner Article of Excellence Award. In 2011 Sara took up a prestigious ARC Queen Elizabeth Fellowship.

In 2016 she received the Slovenian Ambassador of Science Award; the highest national prize the Republic of Slovenia awards to expatriate native Slovenian researchers in recognition of their global research excellence, the high  impact of their work as well as their active engagement in international knowledge transfer.

Sara is a Fellow of the International Academy for the Study of Tourism and of the International Association of Scientific Experts in Tourism (AIEST). Sara is married and has two children: eight year old Miles who plays the saxophone and loves to dance and five year old Dana who considers herself to be a great artist and likes to practise JuJitsu moves on her brother.


Professor Cathy Hsu

Cathy Hsu is the Chair Professor of Hospitality and Tourism Marketing in the School of Hotel and Tourism Management at The Hong Kong Polytechnic University (PolyU). Her most recent co-authored book, Tourism: The Business of Hospitality and Travel (6th ed.), was published by Prentice Hall in 2017. She is the lead author of the book Tourism Marketing: An Asia-Pacific Perspective, published in 2008 by John Wiley & Sons Australia. She also authored two Chinese textbooks on tourism marketing, one published in 2009 by Renmin University Press, Beijing and one published in 2011 by Yang-Chih Book Co. Ltd., Taiwan.

Her research foci have been tourist behaviors, resident sentiment, and hospitality marketing and branding. She has obtained numerous extramural and intramural grants and has over 200 refereed publications.  Cathy  has served as a consultant to various hospitality organizations, such as the Garden Hotel in Guangzhou, City of Dreams in Macao, Hong Kong Tourism Board, World Tourism Organization, and Kansas Travel and Tourism Development Division.

Cathy has provided training to numerous hotel and tourism organizations over the years on service quality, branding, and marketing. Professor Hsu is the Editor-in-Chief of the Journal of Teaching in Travel and Tourism.  Cathy also serves on more than 10 journal editorial boards.  Cathy received the John Wiley & Sons Lifetime Research Achievement Award in 2009 and International Society of Travel and Tourism Educator’s Martin Oppermann Memorial Award for Lifetime Contribution to Tourism Education in 2011.


Ms Cherie Johnson

Cherie Johnson is the Managing Director of Speaking in Colour. Cherie is a Gamilaroi and Weilwun woman who resides in Newcastle, NSW and participates as an active member of the Awabakal Community. Her grandmother, Rachal Darcy, was born on the Beemunnal Mission in Warren, NSW. Cherie is a PhD candidate researching the effects of urban Aboriginal Women coming to culture and the importance in the contemporary context.

Cherie is also a highly regarded lecturer in Aboriginal culture and education and is currently a casual lecturer at the University of Newcastle. Cherie was awarded a Diploma in Teaching from the University of Newcastle in 2006 and a Bachelor of Fine Arts from the University of Sydney in 2001. She has also studied dance through the National Aboriginal and Islander Skills Development Association (NAISDA). Cherie is also a keynote speaker at conferences and forums across Australia. She is also currently completing a number of major public artworks in Newcastle and recently exhibited her photographic and woven artworks in Perth, Sydney and Newcastle. Cherie is a qualified visual artist and teacher with a passion for education and the arts.

Cherie has combined these two passions by developing arts and educational resources for use in schools and other learning environments such as universities and community organisations. Through her business, Speaking in Colour, Cherie delivers insightful workshops and educational seminars about Australian Aboriginal cultures. The primary focus of Speaking in Colour is to embed Aboriginal cultural perspectives into the classroom through the delivery of well researched and structured arts activities and cultural education lessons.

In 2011, Cherie along with the rest of the Aboriginal reference group at the Lake Maquarie art gallery was awarded the Local Government and Shires Association of NSW Cultural Award for Aboriginal Cultural Development for her project Wrapped in a Possum Skin Cloak: by the Lake. Cherie was one of two Aboriginal education consultants on this project. In that year Cherie was also recognised at the Planning Institute of Australia Awards for her highly successful public engagement and community planning work in the Hunter region in her role as community consultant and artist.


Panel Discussants

Dr Nathaniel Bavinton, Smart City Coordinator, Newcastle City Council

Dr Anne Hardy, Senior Lecturer, University of Tasmania

Workshop Facilitators

Professor Siggi Gudergan, Professor of Strategy and International Business, Faculty of Business and Law, University of Newcastle