Equipment
Centre for Teaching and Learning (CTL) staff provide an advisory service for the purchase of audio-visual equipment. All University Faculty staff responsible for purchase of educational audiovisual equipment for faculty specific use are able to access this service by contacting theatres@newcastle.edu.au.
Qualified, experienced staff from CTL will be able to respond to your purchase enquiries. This service is designed to provide staff with informed purchase advice on recommended equipment suppliers and in particular to standardise equipment specifications. CTL staff can provide advice on such things as:
- Types of equipment available
- Recommended manufacturers
- Recommended models
- Preferred equipment suppliers
- System specifications
- Installation requirements
Service Levels
CTL is committed to the delivery of quality services to our end users. Our aim is to satisfy our end user's current and future needs with services that meet their perception of quality and conform to the University's mission, plans, regulations and external legal requirements. In achieving this aim, CTL staff regularly run inspection checks of all equipment in timetabled rooms.
If a fault cannot be fixed quickly, a replacement unit will be provided as soon as practicable. Please note that the configuration of the replacement unit may not be the same as the faulty item.
Charges
There are no charges for equipment repairs or advice during normal University working hours.
We welcome your feedback as it gives us to opportunity to improve our service. If you wish to provide us with any feedback on our service please email theatres@newcastle.edu.au. We will acknowledge and investigate every case of client feedback