Handy tips

The way we communicate everyday with our colleagues affects their understanding of what we do. This section gives you some tips and techniques to help you make every opportunity for communication the best it can be.

Well–run meetings can create a sense of involvement, provide opportunities to share ideas, problem solve and take decisions. All too often however, meetings feel like a waste of time and all the ‘real’ work happens elsewhere.

Difficult questions
Questioning is one way we move from simply informing people to genuinely communicating with them.

Brainstorming sessions
Brainstorming is a recognised and well–established technique – a structured way to come up with lots of ideas. The aim is quantity not quality, from the sublime to the ridiculous.

Email is often described as an efficient way to communicate. However this is only the case if we know how to email properly. Here are some hints and tips that should help you get the most from your email.

The art of giving good presentations is critical and, like all effective communication, it requires preparation, focus on others, clear messages and a genuine approach. To prepare for a presentation think about what you want to achieve and it becomes easier.

Events can be very successful ways to engage, inform and motivate your audience, but they can also be a lot of hard work. Done poorly, they are more likely to reflect negatively on your communication project. To help ensure a successful event, there are a few golden rules to keep in mind.