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2012
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Gudergan Siegfried Paul, Devinney Timothy, Richter Nicole Franziska, Ellis R Susan, 'Strategic implications for (non-equity) alliance performance', Long Range Planning, 45 451-476 (2012) [C1] |
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2012
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Mathies Christine, Gudergan Siegfried Paul, 'Do status levels in loyalty programmes change customers' willingness to pay?', Journal of Revenue and Pricing Management, 11 274-288 (2012) [C1] |
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2012
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Nielsen Bo Bernhard, Gudergan Siegfried Paul, 'Exploration and exploitation fit and performance in international strategic alliances', International Business Review, 21 558-574 (2012) [C1] |
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2011
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MATHIES C, GUDERGAN S P, 'The role of fairness in modelling customer choice', Australasian Marketing Journal, 19 22-29 (2011) [C1] |
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2011
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SCHWEITZER J, GUDERGAN S P, 'Contractual complexity, governance and organisational form in alliances', International Journal of Stategic Business Allianc, 2 26-40 (2011) [C1] |
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2010
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GUDERGAN S P, 'Adoption of technologies in industrial after-sales services across cultures', International Journal of Services Technology and Management, 14 250-258 (2010) [C1] |
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2010
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GUDERGAN S P, LINGS I, 'Service Interfaces and Service Strategy', International Journal of Services Technology and Management, 14 139-143 (2010) [C1] |
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2010
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GUDERGAN S P, LINGS I, 'Service employee behaviour: The role of compliance and risk taking', International Journal of Services Technology and Management, 14 208-216 (2010) [C1] |
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2010
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PITSIS T S, GUDERGAN S P, 'Know How? Challenges in knowledge and innovation management in alliances: an introduction', International Journal of Knowledge Management Studies, 4 109-113 (2010) [C1] |
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2010
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SCHWEITZER J, GUDERGAN S P, 'Leadership behaviours as ongoing negotiations and their effects on knowledge and innovation capabilities in alliances', International Journal of Knowledge Management Studies, 4 176-197 (2010) [C1] |
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2010
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WILDEN R, GUDERGAN S P, LINGS I, 'Employer branding: Strategic implications for staff recruitment', Journal of Marketing Management, 26 56-73 (2010) [C1] |
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2008
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BEATSON A, LINGS I N, GUDERGAN S P, 'Employee behaviour and relationship quality: Impact on customers', Service Industries Journal, 28 211-223 (2008) [C1] |
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2008
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BEATSON A, LINGS I, GUDERGAN S P, 'Service staff attitudes, organisational practices and performance drivers', Journal of Management and Organization, 14 168-179 (2008) [C1] |
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2008
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GUDERGAN S P, BEATSON A, LINGS I N, 'Managing service staff as an organizational resource: Implications for customer service provision', Services Marketing Quarterly, 29 25-41 (2008) [C1] |
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2008
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GUDERGAN S P, RINGLE C M, WENDE S, WILL A, 'Confirmatory tetrad analysis in PLS path modeling', Journal of Business Research, 61 1238-1249 (2008) [C1] |
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2008
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LINGS I N, BEATSON A, GUDERGAN S P, 'The impact of implicit and explicit communications on frontline service delivery staff', Service Industries Journal, 28 1431-1443 (2008) [C1] |
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2008
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WANG P Z, GUDERGAN S P, LINGS I N, 'The role of product involvement in e-service evaluations', International Journal of Electronic Marketing and Retailing, 2 59-79 (2008) [C1] |
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2007
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GUDERGAN S P, 'The Effects of Culture on Social Capital and Innovation', International Journal of Knowledge Culture and Change Management, 5 11-14 (2007) [C1] |
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2007
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GUDERGAN S P, JOHNSON J L, 'Governance of public-private partnerships: Lessons learnt from an Australian case', International Review of Administrative Sciences: an international journal of comparative public administration, 73 569-582 (2007) [C1] |
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2007
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MATHIES C, GUDERGAN S P, 'Revenue Management and Customer Centric Marketing - How do they Influence Travellers' Choices?', Journal of Revenue and Pricing Management, 6 331-346 (2007) [C1] |
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2006
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HACKMAN D, GUDERGAN S P, WANG P Z, DANIEL K, 'A service perspective on modelling intentions of on-line purchasing', Journal of Services Marketing, 20 459-470 (2006) [C1] |
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2006
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KENNEY J L, GUDERGAN S P, 'Knowledge integration in organizations: An empirical assessment', Journal of Knowledge Management, 10 43-58 (2006) [C1] |
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2005
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JOHNSON L W, ELLIS R, GUDERGAN S P, 'The relationship between non-queue, pre-process waiting time and service satisfaction', International Journal of Services Technology and Management, 6 91-100 (2005) [C1] |
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2004
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GUDERGAN G, GUDERGAN S P, 'Learning to Strategise Innovation Services: The Role of System Dynamics', International Journal of Innovation and Learning, 1 227-239 (2004) [C1] |
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2004
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GUDERGAN S P, ELLIS R, 'The effects of globalisation and technology on economic and social organisations', International Journal of the Humanities, 1 67-72 (2004) [C1] |
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2001
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ELLIS R, GUDERGAN S P, JOHNSON L W, 'Through the looking glass: an agency theoretic foundation for the satisfactory mirror', Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior, 14 120-124 (2001) [C1] |
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1997
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GUDERGAN S P, ''Individuals' choice behaviour in waiting situations', Academy of Marketing Studies Journal, 1 22-26 (1997) [C1] |
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