2013 Service Improvement Conference

The 2013 Universities Service Improvement Conference is being held on Wednesday May 15 and Thursday May 16 at Noah's on the Beach Newcastle.

This conference is focussed on bringing together people engaged in a range of organisation development, business transformation and service improvement projects within their organisations with a particular focus on activities in the tertiary sector. Sessions will focus on three areas:

  • Institution wide Initiatives
  • Improving Student Services
  • Corporate Services Case Studies

An 'In the Pit' discussion session will be held on Wednesday and Thursday afternoons.

Cost: $350.00 per registrant (includes Conference dinner on Wednesday night 15th May). Registrations close Tuesday 7 May.

Please click here to Register 

The call for paper submissions is now available

Click here to view the Final Conference Program

Click here to view current registrations

Conference Accommodation information can be found on the left hand side menu.