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Computer Requisitioning System (CRQ) FAQs

What is the CRQ system?
What Internet Browsers can I use?
Is there are system timeout?
Why are there only DELL computers available?
Can I order something other than a DELL computer?
Can I order an Apple computer? If so, what is the process?
Can I order multiple PC's and/or laptops on a single requisition?
Can I split the costing of a single PC or laptop?
Can I split the cost of multiple PC's and/or laptops on a single requisition?
What does "Standard Requisition" mean?
Who approves my "Standard Requisition"?
What does "Non-standard Requisition" mean?
Who approves my "Non-Standard Requisition"?
How is my supervisor determined?
Can I approve my own requisitions?
Do I have to re-key the requisition into Finance One?
When is the order placed for Standard Requisitions?
When is the order placed for Non-Standard Requisitions?
Does the order have to be approved in Finance One?
How do I know if the order has been placed?
When must I purchase?
When must I lease?
When can I choose to lease or purchase?
Can I lease some computers and purchase other computers on the same requisition?
Can I requisition a PC or laptop for someone else?
What is the University's preferred PC or laptop?
What are the eligibility rules for the more powerful standard PC or laptop?
Who can I contact if I need help?
What do I need to do for a lost, stolen or damaged computer?
Can I enter multiple email addresses for notification of a standard requisition?


What is the CRQ system? [Top]

The Computer Requisition System (CRQ) is a Web based requisition system for PC’s and laptops.

 

What Internet Browsers can I use? [Top]

On Windows PC’s the system is tested to work with Internet Explorer (IE) version 6+ and with Fire Fox 1.5+.

If you have any problems using the Safari browser for Mac, please contact ext. 17000.

 

Is there are system timeout? [Top]

Yes, if there is no action in the system after 30 minutes you will be logged out.

 

Why are there only DELL computers available? [Top]

The University has a single supplier agreement with DELL for PC’s and laptops.

 

Can I order something other than a DELL computer? [Top]

Yes, where a non-DELL PC and/or laptops are required or when the standard requirements do not meet your needs. You will need to use the “Non-standard Requisition” function within the system to seek approval before the order can be placed in Finance One.

Can I order an Apple computer? If so, what is the process? [Top]

Yes, you can order apple desktops and laptops but not through the requisitioning system. Please contact the IT Service Desk on ext: 17000 for the correct process.

 

Can I “mix and match” components of a standard PC? For example take the screen from one standard PC and the processor from another standard PC? [Top]

Generally no, however if a specific need arises that requires a non-standard configuration , any modifications to the standard computers available can be requested using the “Non-standard Requisition” function within the system.

 

Can I order multiple PC’s and/or laptops on a single requisition? [Top]

Yes, select each computer you require and add to the requisition, line by line.

Can I split the costing of a single PC or laptop? [Top]

No.

 

Can I split the cost of multiple PC’s and/or laptops on a single requisition? [Top]

Yes, by creating separate lines in the requisition for each cost centre and computer combination.

 

What does “Standard Requisition” mean? [Top]

The University has negotiated deals from DELL on a number of PC’s and laptop configurations. Ordering from these standard configurations is referred to as a “standard requisition”. The CRQ does not allow for the individual ordering of peripherals or accessories. Please order these as per current methods.

Who approves my “Standard Requisition”? [Top]

The approver for “Standard Requisitions” is based on the University’s financial delegations. If you have the appropriate delegation level you will not need to have the requisition approved. Otherwise, your supervisor or your DVC/PVC will need to approve the requisitions based on the value of the requisition.

 

What does “Non-standard Requisition” mean? [Top]

This refers to any request for a PC and/or laptop not in the standard configurations from DELL.

 

Who approves my “Non-Standard Requisition”? [Top]

All non-standard requisitions are forwarded to IT for review. If the request is agreed and the user does not have a quote, IT will organise quotes.

How is my supervisor determined? [Top]

The organisational supervisory structure is taken from data held in the HR system.

 

Can I approve my own requisitions? [Top]

Yes, if the total value of the requisition is below your financial delegation.

 

What type of justification do I need to provide to requisition a Non-standard computer? [Top]

You need both a financial justification and a business use justification.

 

Do I have to re-key the requisition into Finance One? [Top]

Not for your “Standard Requisitions”. Non-standard requires the user to create the normal Finance One requisition after apporval has been received from IT services.

 

When is the order placed for Standard Requisitions? [Top]

The requisition and order are created in Finance One by interfacing the details from the CRQ system, after the requisition is approved. This will normally occur each night.

 

When is the order placed for Non-Standard Requisitions? [Top]

Non-standard requisitions need to be entered into Finance One after IT has endorsed the request – these requisitions will need to be approved in Finance One.

 

Does the order have to be approved in Finance One? [Top]

Not for standard requisitions.

 

How do I know if the order has been placed? [Top]

For a standard requisition the order number will be shown on the “My Requisition” screen under the heading “Fin1 Order Ref”.

 

When must I purchase? [Top]

The only situation where you must purchase is when your current leased system has been lost or stolen. Purchasing is only allowed in this situation or if using external research funding.

 

When must I lease? [Top]

You must lease if the computer costing is from an operating account number, i.e. a cost centre.

The system will stop you continuing if you try to lease from accounts other than operating.

 

When can I choose to lease or purchase? [Top]

When the computer is being acquired for an externally funded research funding.

 

What type of justification do I need to provide to purchase versus to lease? [Top]

You must provide a detailed reason as to why you need to purchase a system over leasing. This maybe due to the current system being lost, stolen or damaged beyond repair or your external funding timeframe does not match the leasing term.

 

Can I lease some computers and purchase other computers on the same requisition? [Top]

No. Separate requisition must be created for each type.

 

Can I requisition a PC or laptop for someone else? [Top]

Yes, by completing the “Requisitioned For” details on the standard requisition.

 

Can I requisition a PC or laptop for multiple people? [Top]

No, the system allows for a single contact person for each requisition.

 

What is the University’s preferred PC or laptop? [Top]

The preferred laptop and desktop will be identified on the specification page (Step 2 of standard requisition guide) in bold red text “This is the University’s preferred model”.

 

What are the eligibility rules for the more powerful standard PC or laptop? [Top]

The model of PC or laptop requisitioned is based on the user’s need, i.e. the type of tasks performed. The approver must be satisfied that there is a need.

 

Who can I contact if I need help? [Top]

If you have questions relating to the type or reason for a requisition, or how to use the system please contact Procurement staff.  If the system is not working correctly please log a call with the IT Service Desk extension 17000.

 

What do I need to do for a lost, stolen or damaged computer? [Top]

Regardless of the system value all systems which have been damaged, lost or stolen will need to be reported to the contracts (insurance) section on (02) 4921 5328.
 
You will need to raise another requisition to replace the system using the cost centre the contracts (Insurance) section provides you.

 

Can I enter multiple email addresses for notification of a standard requisition? [Top]

No.