Staff passwords and NUaccess

NUaccess is the University of Newcastle's computer account management system.

Password changes

NUaccess provides a self-service reset facility if you have forgotten or want to change your password.

To take advantage of the reset facility, you must first answer a set of authentication questions.  When you next use the self-service password reset, you will be asked to answer a randomly selected subset of the authentication questions.

The authentication questions, along with a series of strict password rules, will help protect you from security breaches.

Remember, you may be held accountable for actions that arise from the misuse of your account/s.

Go to NUaccess to change your password

What accounts does your NUaccess password cover?
17triplezero IT Services Portal NUSTAR
BlackBoard Online services
CAR SAO
CATS SONIA
CTS Spendvision
GroupWise (staff email) Technology One Financials
Internet U:\ drive
M4P Online UNCLE (University Network Domain)
Maximo
NOTE: Your HROnline password IS NOT covered by NUaccess and must be changed separately in HROnline.
Password rules

YOur NUaccess password must conform to the following rules:

  • Cannot contain your username, or any part of your name
  • Be between 8 and 16 characters in length
  • At least 1 letter
  • At least 1 uppercase character
  • At least 1 number
  • At least 1 special character (see table below for acceptable characters)
!    (exclamation mark) %    (percent sign) 
+   (plus sign)  -    (dash)
:    (colon) ?    (question mark)
*    (asterisk)  /    (forward slash)
.    (full stop)  _    (underscore)

Password guidelines for creating a secure password