iPad Resource Page
The following User Guides and Resource Links are provided to support staff using a University iPad.
This information may be useful for personally owned iPads or other Apple devices running iOS software (eg. iPod Touch, iPhone) but is provided as a guide only. Students and staff are responsible for the backup of data on their personal devices.
IT Services DOES NOT provide support for personal devices and takes no responsibility for data loss.
The default Mail app installed on your iPad IS NOT compatible with GroupWise.
iPad GroupWise setup for IMAP (PDF)
|eduroam||Connecting an iDevice to eduroam (PDF)|
|Citrix||Installing and configuring the Citrix App (PDF)|
|iPad User Guide|
|How to set up an iTunes account (Apple ID)|
|Frequently asked questions about Apple ID|
iPad Dos and Don'ts
|Set up an iTunes account (Apple ID)||An iTunes account is necessary to access updates and download software (even if it is free)||Instructions on Apple web site|
|Update to the latest iOS version for your iPad||Get the best results from your iPad with access the latest apps||Instructions on Apple web site|
|Backup your iPad regularly||Keep a copy of your settings and media (including playlists and applications purchased from the App Store) for safekeeping or for transfer to another iPad||Backup your settings to the Apple web site (iTunes)
Backup your iTunes library to CD or DVD
|Secure your iPad using a pass code||You are the only person able to use the device||Instructions on Apple web site|
|Install ‘Find My iPhone’||To track your iPad if it is lost or stolen||Instructions on Apple web site
|Record your device serial number||In case your iPad is lost or stolen, or for warranty/support purposes
||Instructions on Apple web site|
|Familiarise yourself with the settings area||Use Settings to personalise apps, set the date and time, turn on wireless access, and change other settings such as volume and screen brightness||Read Chapter 22 of the iPad User Guide (PDF)|
|Use a University credit card to make purchases from the App store or iTunes||Such use is included in the Schedule of Prohibited Purchases in the University's Purchasing Card - Policy and Procedures.|
|Jail-break your iPad||This exposes it to malware and malicious software and voids any warranty.
IT Services WILL NOT support University owned iPads that have been jail-broken.
|Use the Mail app to access GroupWise||Your calendar is not supported and your sent items are not synchronised to your GroupWise postbox.
Use the University's GroupWise web application or
purchase the GW Mail and GW Calendar apps from iTunes