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Reference and Information Services

A comprehensive reference service is provided to all members of the University community. Reference staff are available to provide help using the library catalogue, indexes, databases and to provide instruction in library research methods. Staff at the Information Desk can help you locate information and resources.

Reference staff are available to assist you with your enquiries by telephone as well as in person. Please contact us on : Auchmuty Library (02) 4921 5851; Huxley Library (02) 4921 6453; Ourimbah Library (02) 4348 4023.

Ask a Reference Question

Our ASAPinfo service is available to staff and students of the University. For the wider community, we can answer general questions about the library and its resources only.

Or for short reference queries use Info via SMS  0429 639 542.

Reference & Information Desk Hours

Specialised Services and Reference material

Faculty Library Liaison Service

A subject specialised teaching liaison and reference service is available to all staff and students of the University.

International Student Liaison

A specialised teaching and liaison service to students from overseas.

Library Training Programme

A wide range of training sessions is held throughout the year on searching reference databases and the Internet, and in the use of EndNote bibliographic software. Subject specific classes can be requested from the relevant Faculty Librarian.

CURFs

Confidentialised  Unit Record Files (CURFs) contain data from ABS surveys in the form of unit records.

Reference Collection

Each Library has a collection of reference books (bibliographies, encyclopaedias, dictionaries etc.) intended to satisfy requests for information - from those of a general nature, such as a request for the address of an organisation, to those of a specific subject related enquiry. Items in the reference collection are not available for loan .

Reference Databases

CDROM and Online databases. CDROM databases are accessible from computers located in the Libraries, whereas the online databases allow access to reference resources from outside the library and from home - whether the onlin e Encyclopedia Britannica, Australian Bureau of Statistics data or a range of journal article databases. (If you are using a commercial internet provider, instead of the University, you will not be able to access some databases). Please contact Reference if you have any difficulties.

EndNote - Personal Bibliographic Software

EndNote can assist you in organising a personal database of searchable references, and creating in-text references and bibliographies for your theses and publications. Click here for links to new and updated filters and connection files created for University of Newcastle users.