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PINs
Personal Identification Numbers FAQ

Why do I need to have a PIN?
When will I use it?
How do I set up my PIN?
What if I forget my PIN?
How do I change my PIN?

1. Why do I need to have a PIN?

Personal Identification Numbers (PINS) are used to preserve the confidentiality of individual patrons.

2. When will I use it?

You will be asked to enter a PIN in the following:

Viewing your Library record

Renewing loans

Requesting items

Making bookings

Cancelling holds/ bookings

Using the 3M self checkout units

Online library services, including journals, databases, electronic books

3. How do I set up my PIN?

The first time you View your Library Record or access any of the resources listed above, you will be prompted to set up your PIN. It should consist of 4-6 numbers. DO NOT use letters or special characters or punctuation marks

When entering a PIN for the first time you will be asked to repeat it to confirm your choice of PIN.

The following screen will appear

Image of Create a PIN screen

4. What if I forget my PIN?

If you forget your PIN, go to the MyLibrary Login page, and click on the Forgot your PIN? link. After entering your student or Library number you will receive an email with a link to a page that will allow you to reset your PIN. The link is only active for 3 hours. If you don't get to check your email within that time you will need to submit another PIN Reset request.

5. How do I change my PIN?

To change your PIN, go to the MyLibrary Login page. Type in your Student or Library number and your current PIN, and Display your record. Select the Modify your PIN button.

If you require assistance please contact staff at the Loans Enquiries or Information Desks