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EndNote Frequently Asked Questions

If your question is not answered here, please e-mail your query to ASAPinfo or check the FAQs on EndNote's support site.

There are no column headings in my EndNote library window. How do I fix this?

From the EndNote menu bar select Edit | Preferences… and click on Display Fields in the panel on the left. Click on EndNote Defaults in the bottom left corner. Click Yes to the question displayed in the dialogue box, then click OK.

EndNote X is supposed to have a 'Web Page' reference type in the drop-down list of reference types. What should I do if I don't see one?

From the EndNote menu bar select Edit | Preferences… and click on Reference Types in the panel on the left. Click on EndNote Defaults in the bottom left corner. Click Yes to the question displayed in the dialogue box, then click OK. Close EndNote and re-open.

Is EndNote compatible with Microsoft Windows Vista?

Known Windows Vista compatibility issues are identified here on EndNote's support site. Contact EndNote's Technical Support team for issues which you are unable to resolve.

I have installed EndNote, but when I open Microsoft Word, I do not see the EndNote toolbar or commands under the tools menu. How can I fix this?

The solution to this problem may be found on EndNote's support site at http://www.endnote.com/support/faqs/CWYW/faq1.asp

The EndNote toolbar in Microsoft Word has disappeared. How do I fix this?

In Word, click on View | Toolbars and check to see if EndNote is included in the list of available toolbars that drops down. If it is, click on it, and the EndNote toolbar will be displayed.

If EndNote does not appear on the list of available toolbars, see EndNote's support site for a solution: http://www.endnote.com/support/faqs/CWYW/faq1.asp

Lots of extra stuff in angle brackets has suddenly appeared in my document, e.g. {ADDIN EN.CITE <ENDNOTE><CITE><AUTHOR>Alvarez</AUTHOR><YEAR>1984</YEAR><RECNUM>30</RECNUM>}. How do I fix this?

From the Tools menu in Word, select either Preferences or Options, depending on your version of Word
Click the View tab
Click in the box next to 'Field Codes', so that the X disappears
Click OK
Click the Print tab
Click in the box next to 'Field Codes', so that the X disappears
Click OK

View a Demonstration

When I try to use any of the EndNote tools in Word, nothing happens. There is no error message or anything, but the tools do nothing. How can I fix this?

This can happen if a third-party addin file for Word is conflicting with EndNote's addin files. Programs that are known to cause this type of conflict are listed here on EndNote's support site, together with solutions.

After I have installed SnagIt, my Endnote goes frozen. How do I fix this?

Some Word add-in programs, including SnagIt, are conflicting with Endnote X add-in files. Please refer to the solution on the Endnote page to fix it.

What are the keyboard shortcuts for working with EndNote and Word?

Alt + 1: Go to EndNote/return to Word
Alt + 2: Insert Citation(s)
Alt + 3: Format Bibliography
Alt + 4: Unformat Citation(s)
Alt + 5: Edit library references
Alt + 6: Edit citation
Alt + 7: Find citation
Alt + 8: Export Travelling Library
Alt + 9: Cite While You Write Preferences
Alt + 0: Insert note

How do I insert diacritical marks and special characters when entering references into my EndNote library?

Position your cursor at the point where you wish to insert the character. Hold down the ALT key on your keyboard, and at the same type the ANSI code for the character on the numeric keypad of your keyboard.
ANSI codes are listed in the table below:

Can I transfer references/a bibliography from a Word document into an EndNote library?

There is no quick and easy way of doing this, although a number of methods are detailed in the EndNote manual that comes with your EndNote software (see Chapter 7: Importing Reference Data into EndNote pp. 155-164). Copying and pasting the information from Word into EndNote is probably the simplest of these.

Where can I download a copy of the BIOSIS journal title abbreviations?

This list contains about 5400 titles of biological journals indexed in Biological Abstracts, together with the corresponding BIOSIS abbreviations, and can be downloaded from the University of Queensland Library.

Once you have downloaded it, you will need to import it into your EndNote library. The University of Queensland Library also provide instructions on how to do this.

Why is the PUBMED import filter not importing my search results properly?

The PubMed (NLM) import filter that comes with EndNote v7 or earlier will not import your search results correctly. You may find that it looks as if only a single reference is created, and that all data from multiple records is imported into this single reference, or you may get an "out of memory" error message.

The solution is to download the latest PubMed (NLM) import filter, and save it into the Filters subfolder in your EndNote Program folder (usually C:\Program Files\EndNote\Filters).

This newer version has already been downloaded on the University Computing Laboratories machines, so you should not have this problem. However, you will need to download it for use on your home or office computer.

Why does the Medline (OVID) import filter not import my search results properly?

The Medline (OVID) import filter that comes with EndNote v7 is faulty. It does not import the publication year into the Year field, and it imports the journal title, volume, issue and page numbers into the Alternate Journal field.

Download the latest Medline (OVID) import filter and save it into the Filters subfolder in your EndNote Program folder (usually C:\Program Files\EndNote\Filters).

Which databases have a direct export option?

A growing number of databases now offer a direct export option. Click here to see a list of these, together with instructions and demonstrations.

When trying to use direct export, I get the error message "File not Found". What should I do?

This indicates that the temporary files directory in your browser is full. You will need to empty it in order for direct export to work.

In Internet Explorer, select Internet Options from the Tools menu, and click on Delete Files under Temporary Internet Files.

How can I get EndNote to do the in-text references in my paper in superscript?

You will need to edit the output style you are using in order for it to put the numbers for your in-text references in superscript. Instructions are as follows:

From EndNote's Edit menu, select Edit | Output Styles | Open Style Manager
Find and highlight the style you are using, from the list of styles in the Style Manager, and click Edit
In the panel on the left of the screen, under Citations, click on Templates
On the right, you will see (Bibliography Number). Highlight this with you mouse, then click on the Superscript icon on the EndNote toolbar.
Close the editing window - click on Yes to save the changes to the style before closing.
Close the Style Manager

You will need to unformat then reformat the citations in your paper, for the changes to take effect.

The Harvard style is not displaying journal article titles in my bibliography. How do I fix this?

Choose from the following three options:

1. Edit EndNote's Harvard style, to include journal article titles

From EndNote's Edit menu, select Output Styles | Open Style Manager
Scroll through the list to find the Harvard style, highlight it, and click Edit
In the panel on the left of the screen, under Bibliography, click on Templates
On the right, you will see the template for a Journal Article
Position your cursor within this template, directly after the year brackets, and insert a space using your spacebar
Add inverted commas
Click on the Insert Field button and select Title from the drop-down list
Insert a comma and then inverted commas
Close the editing window - click on Yes to save the changes to the style before closing
Close the Style Manager

2. Download an alternative version of the Harvard style from EndNote's support site, and save it into the Styles subfolder in your EndNote Program folder (usually C:\Program Files\EndNote\Styles).

3. Download some of the Harvard styles that have been created by other universities. Save these into the Styles subfolder in your EndNote Program folder (usually C:\Program Files\EndNote\Styles). Preview some of your references using these different Harvard styles, and choose one which most closely matches your requirements.

I can't find an output style for AGLC2 in EndNote. Is there one available?

The University of Queensland have created two output styles (one for footnotes only, and one for footnotes plus bibliography) which may be downloaded from their website.

Save these into the Styles subfolder in your EndNote Program folder (usually C:\Program Files\EndNote\Styles).

N.B. If you wish to download and use these styles, it is essential that you see ourQuick Guide , which contains further information on using these output styles effectively with EndNote.

A Guide for Creating a Term List of AGLC2 categories is also available.

EndNote Frequently Asked Questions

EndNote Frequently Asked Questions

EndNote X

EndNote & Vista

EndNote & Word

Entering & importing references

Output styles