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CHIC City Hub & Information Common Services

Information Desk	Print Central and Photocopying
Rovers - IT support staff	Night Owl Service
Study Areas	Policies

Information Desk

City Hub and Information Common (CHIC) is located in University House Level on the Ground Floor. Student Services staff provide assistance to students from the main desk and the Rovers have a separate desk after hours.

Rovers

Need assistance with IT? There are trained staff who move around the Information Common providing IT assistance and general information about Library Services.

Study Areas

The main student work area within the Common contains specially designed desks or “pods” which are intended to accommodate both individual and collaborative small group study and work. With this in mind, the ‘pods’ have a varying number of PCs available.

Individual Study Workstations

In addition to the larger ‘pods’, there are individual work station arrangements, which can accommodate students working together if required. Scanners are located on some of these workstations and one is located on each pod..

The CHIC operates 24 hours per day during the semester . We need to do regular maintenance and cleaning on the pcs in the CHIC. The cleaning will be done between 10pm - 8am daily, Pods scheduled for cleaning will be closed so the staff can complete all necessary tasks. Please assist staff when asked by relocating to another pod.

Print Central and Photocopying

Print Central provides access to two black and white laser printers and a color laser printer.

An autoloader available to add print credit.

Two photocopiers are available.

Night Owl Service

To access the AIC during Night Owl Hours you will need to have your student card encoded at the Information Desk before you want to use the AIC at night.

To have your card encoded, take it to the Information Desk in the AIC between 9.00am - 8.00pm, Monday to Friday.

After 10pm the Information Common is swipe card access only.

During Night Owl Hours the following services will be available to users of the Information Common:

Access to PCs and Macs

Print/Copy Facilities

Limited IT Support

Access to Ready Reference Collection

Book Returns

Borrowing using the Self-Check Unit

During Library shut down students are expected to relocate to the AIC if they wish to continue using the facilities. If students wish to access Library materials they are asked to ensure that they have gathered the resources before 9:45pm. These materials can be taken into the AIC and borrowed using the Self-Checkout Unit.

Night Owl Hours

Monday to Thursday - Swipe access required 10pm to 8am
Friday - Swipe access required 7pm to 9am
Weekends - Swipe access required after 5pm
Please check Opening Hours for the December/January University Shutdown

City Hub & Information Common Services