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Contact us

If you’d like to know more about the Counselling Service or you wish to make an appointment, you can call in or phone us at either of our locations.

Counsellors are available for appointments from 9.00am-5.00pm weekdays.

Appointments are up to 50 minutes long and must be booked ahead.

If your appointment is your first apppointment with the Counselling Service, or your first appointment for the year, we ask for you to arrive 5-10 minutes before the booked appointment, so that you can complete our Counselling Service information sheet.

Callaghan students and students at the CBD facilities

Phone 4921 5801 for an appointment

or visit the Counselling Service at Room HA209, Hunter Building to make an appointment

or attend a Walk-in appointment (if your need is urgent)

Mondays between 9-11am (please arrive as close to 9am as possible to ensure you can see a counsellor)

Wednesdays between 2-4pm (please arrive as close to 2pm as possible to ensure you can see a counsellor)

Thursdays between 2-4pm (these are being offered on Thursdays between 28th August and 27th November - please arrive as close to 2pm as possible to ensure you can see a counsellor).

Central Coast students

Phone 4348 4060

or visit the Student Support Unit

Port Macquarie students

Phone 02 6581 6200 or 02 6581 6212

Please note that you may choose to see a counsellor at the location most convenient to you.

After hours appointments can also be arranged if required.

In the case of an immediate crisis, you can request an emergency appointment.

These appointments are for students who have an immediate personal or academic crisis.

Comments, Complaints and Compliments

If you wish to discuss any part of our service including your experience of us, please make contact with Anna Braithwaite, Manager on 4921 5801 or email Anna.Braithwaite@newcastle.edu.au

Student Support Services

The Counselling Service is one of the services which make up The University of Newcastle’s Student Support Services. If you wish to discuss any part of this service please contact Cathy Stone, Deputy Academic Registrar, Student Support & Accommodation Services Cathy.Stone@newcastle.edu.au