Staff accounts
Staff computer accounts and access to University online services are provided in four (4) ways.
- Automatically initiated on commencement of employment, but requiring activation
- Requests to the 17triplezero IT Service Desk not needing authorisation
- Requests to the 17triplezero IT Service Desk needing authorisation
- Requests for business system access at the discretion of the business unit
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NOTE FOR NEW STAFF |
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Types of accounts and how to apply for them
Accounts automatically initiated on commencement of employment that are activated when the Terms and Conditions of Use are accepted.
| Account name | Purpose of account | Access details |
|---|---|---|
| GroupWise | Email tool | GroupWise client installed on all University staff computers; or Web access http://groupwise-web.newcastle.edu.au |
| Blackboard | Teaching tool | http://blackboard.newcastle.edu.au |
| UNCLE domain login | Network access | Login to any staff or general access area computer using your UniID and Password |
| 17triplezero Service Portal | IT Services service requests and information | http://17000.newcastle.edu.au |
| Internet access | Internet access | Access via a supported web browser (PDF) |
| Spendvision | Expense Management System | http://connect.newcastle.edu.au/spendvision/index.cfm |
| PTS | Program Tracking System | http://intraweb.newcastle.edu.au/PTS/ |
| CTS (read only) | Course Tracking System | http://webapps.newcastle.edu.au/CTS/index.cfm |
Requests to the 17triplezero IT Service Desk not needing authorisation
| Account name | Purpose of account | Application method | Access details |
|---|---|---|---|
| GroupWise | Quota increase | Request via "Quick Pick" option on 17triplezero Service Portal | http://groupwise-web.newcastle.edu.au |
| Maximo | Facilities management tool | Request via "Quick Pick" option on 17triplezero Service Portal | http://www.newcastle.edu.au/unit/facilities-management |
| U: drive | Personal server storage | Request via "Quick Pick" option on 17triplezero Service Portal |
My Computer / home on 'staff' (U:) |
Requests to the 17triplezero IT Service Desk needing authorisation
| Account name | Purpose of account | Approval delegation | Application method |
|---|---|---|---|
| AAF External User Account | Submission for Australian Access Federation user account | 1 - 5 | Download form |
| Adverse Circumstances | Submissions for adverse circumstances for students | 1 - 5 | Download form |
| CAR | Course assessment return | 1 - 5 | Download form |
| Mailing list | Newsletter distribution list | 1 - 5 | Download form |
| Positional email account | Role or service specific address | 1 - 5 | Download form |
| S:\ shared network drive | Access to departmental shared files and folders on networked drives | 1 - 5 | Download form |
Requests for business system access at the discretion of the business unit
| Account name | Purpose of account | Business Unit | Contact details |
|---|---|---|---|
|
CATS |
Credit application tracking system | Assistant Academic Registrar | Request via 17triplezero Service Portal |
| CTS (with data entry access) | Course tracking system | Teaching and Learning | Request via 17triplezero Service Portal |
| M4P Online | Performance management tool | Human Resource Services | Contact your HRS Officer |
|
NUSTAR |
University's student system |
Assistant Academic Registrar | Registration form |
| Online Registration system | Tutorial registration system | Assistant Academic Registrar | Email the NUSTAR team |
| SAO | Staff appointments online | Human Resource Services | Book course in HROnline |
| SONIA | Professional placement system | Faculty of Education & Arts Faculty of Health |
|
| Technology One Financials | Finance system | FinancialServices | Registration form |
Contact the 17triplezero IT Service Desk
| How | When |
|---|---|
|
Service Portal |
24/7 |
|
Phone |
Monday - Friday |




