Lokesh
Master of Aviation Management
Graduated in: 2003
First job after graduation: Terminal Officer, Toronto Pearson International Airport, Toronto, Ontario, Canada.
Current position: Resource Coordinator, gate planner, act as an interface between airlines, apron control, airport operations control and Terminal operations.
Why did you choose to study Aviation Management at Newcastle?
- Reputable University
- Online availability
- Cost efficiency of education and Australian dollar exchange rate favourability
- Word of mouth recommendation
- Organisation of the degree program
- Research component probably the most important
What was the best thing about the Aviation Management program?
- Degree program online allowing me to obtain research project anywhere in the world
- Excellent support from staff and faculty who went over and beyond to guide students
- Excellent support from IT department with server and server side applications for my research project
- Online access to databases at the library and online assistance from library staff
How did you find the support and service of staff at the University?
The administrative staff and faculty were extremely helpful, knowledgeable and provided guidance not only with studies but after my master's as well. The faculty has encouraged me to further my knowledge both within academia and the real world and have always given me advice whenever I have been in touch. This relationship with the University that I have retained is playing a very valuable part in my life after my Master's degree.
Where are you currently working and what are you currently doing? How has your Aviation Management degree helped you in your professional life?
Currently I work as a resource coordinator for Toronto Pearson International Airport. The degree program has greatly helped me understand management - employee relations, implementation of human factors, observing communications lapses and modifying system and processes to improve communication. On a daily basis, I look after gating, gates mixes, sector mixes, and interface between airlines, and the various departments of the airport to ensure smooth passenger flows at the airport and looking after the various rules and regulations a Canadian airport is subject to.
What advice would you give to future students considering studying Aviation Management at Newcastle?
The University puts excellent facilities at your disposal allowing you to progress limitlessly. The faculty go beyond their job description to make your projects happen. Make sure you give your hundred percent as the University will support you. My experience with one of the airline unions taking myself and the University through ethics committees / court and the University supported me completely. Most of all work hard but efficiently and give yourself time to enjoy University life whether on campus or online if you are on a distance learning course.
