Living in Harmony Project: Resources to support cultural awareness and effective communication
This training package (includes facilitator’s guide, CD & DVD) is a useful resource for the business community. The material highlights culturally sensitive attitudes and communication skills that recognise the needs of customers from diverse cultural and linguistic backgrounds.
Any service provider who wants to develop authentic, mutually beneficial relationships with people from diverse cultures may find this information relevant. The package includes a DVD along with a facilitator’s guide for a 45-minute training session in booklet and CD format. Hand-outs for participants are also included on the CD.
Price: A$69.95 (Package: Guide, CD-ROM & DVD)