Dr Jennifer Waterhouse

Senior Lecturer

Newcastle Business School (Human Resource Management)

Career Summary

Biography

PhD (QUT) 2003 examined organisational change in a public service organisation. On completion of her PhD Jennifer was awarded a Post Doctoral Fellowship under an ARC Linkage Grant that extended the study of organisational change. Following completion she was appointed a Senior Lecturer at QUT prior to her move to the University of Newcastle. Research and teaching interests include negotiation, collaborative networks (primarily in the not for profit and government sectors) and diversity management.

Research Expertise
Research projects undertaken include investigations into diversity in the workplace with an emphasis on age diversity and organisational change within public sector organisations. Most recently she has been involved in a study on collaborative policy initiatives to address homelessness.


Qualifications

  • PhD, Queensland University of Technology

Keywords

  • Human Resource Management
  • Organisational change
  • Public Policy
  • Regional networks and clusters
  • Workplace diversity

Fields of Research

Code Description Percentage
140299 Applied Economics not elsewhere classified 25
149999 Economics not elsewhere classified 25
150499 Commercial Services not elsewhere classified 50

Professional Experience

UON Appointment

Title Organisation / Department
Senior Lecturer University of Newcastle
Newcastle Business School
Australia

Teaching

Code Course Role Duration
IRHR3040 Negotiation and Advocacy
Faculty of Business and Law, The University of Newcastle
Course Coordinator and Lecturer 1/01/2008 - 31/12/2016
IRHR3035 Managing Diversity
Faculty of Business and Law, University of Newcastle
Course Coordinator and Lecturer 1/01/2008 - 1/07/2015
GSBS6100 Negotiation and Conflict Resolution
Faculty of Business and Law, The University of Newcastle
Course Coordinator and Lecturer 5/09/2016 - 19/12/2016
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Publications

For publications that are currently unpublished or in-press, details are shown in italics.


Book (1 outputs)

Year Citation Altmetrics Link
2011 Waterhouse JM, Keast R, Brown K, Negotiating the business environment: theory and practice for all governance styles, Tilde University Press, Prahran, Vic., 250 (2011) [A2]

Chapter (4 outputs)

Year Citation Altmetrics Link
2014 Waterhouse JM, Keast R, 'Collaborative networks and innovation: the negotiation-management nexus', Public innovation through collaboration and design, Routledge, Abingdon, UK 148 (2014) [B1]
2013 Waterhouse JM, Brown K, 'Managing the Change Process: The State of the Art', Handbook of Innovation in Public Services, Edward Elgar Publishing, Cheltenham 107-117 (2013) [B1]
2012 Waterhouse JM, Brown K, Keast R, Murphy G, Mandell M, 'Co-Management to Solve Homelessness: Wicked Solutions for Wicked Problems', New Public Governance, the Third Sector and Co-Production, Routledge, New York 211-226 (2012) [B1]
2010 Waterhouse JM, Burgess KJ, 'An ageing workforce: HRM challenges', Strategic HRM: Contemporary Issues in the Asia Pacific Region, Tilde University Press, Prahan, VIC 233-255 (2010) [B2]
Co-authors John Burgess
Show 1 more chapter

Journal article (8 outputs)

Year Citation Altmetrics Link
2014 Waterhouse JM, French E, Puchala N, 'The impact of socialisation on graduates' public service motivation - a mixed method study', Australian Journal of Public Administration, 73 247-259 (2014) [C1]
DOI 10.1111/1467-8500.12079
2012 Waterhouse JM, Keast R, 'Strategizing public sector human resource management: The implications of working in networks', International Journal of Public Administration, 35 562-576 (2012) [C1]
Citations Scopus - 2
2012 Colley L, McCourt W, Waterhouse JM, 'Hybrids and contradictions: Human resource management in the contemporary public sector', International Journal of Public Administration, 35 507-512 (2012) [C1]
Citations Scopus - 2
2011 Kellner A, McDonald P, Waterhouse JM, 'Sacked! An investigation of young workers' dismissal', Journal of Management and Organization, 17 226-244 (2011) [C1]
DOI 10.5172/jmo.2011.17.2.226
Citations Scopus - 1
2010 Mitchell RJ, Burgess KJ, Waterhouse JM, 'Proximity and knowledge sharing in clustered firms', International Journal of Globalisation and Small Business, 4 5-24 (2010) [C1]
DOI 10.1504/IJGSB.2010.035328
Citations Scopus - 3
Co-authors Rebecca Mitchell, John Burgess
2010 Burgess KJ, Waterhouse JM, 'Balancing work, family and life: Introduction to the special edition', Australian Bulletin of Labour, 36 130-132 (2010) [C3]
Co-authors John Burgess
2010 Waterhouse JM, Colley L, 'The work-life provisions of the Fair Work Act: A compromise of stakeholder preference', Australian Bulletin of Labour, 36 154-177 (2010) [C1]
2010 Keast R, Waterhouse JM, Brown K, Murphy G, 'Closing gaps and opening doors: Key findings from the evaluation of the Queensland responding to homelessness strategy', Parity, 23 20-22 (2010) [C1]
Show 5 more journal articles

Conference (11 outputs)

Year Citation Altmetrics Link
2012 Bankins SM, Waterhouse JM, 'Organisational identity, image, branding and reputation: Examining the relevance to human resource management in public sector organisations', International Research Society for Public Management (IRSPM) XVI Conference (2012) [E2]
Co-authors Sarah Bankins
2010 Puchala N, Waterhouse JM, 'The impacts of socialisation on graduates' levels of public service motivation', 14th Annual Conference of the International Research Society for Public Management (IRSPM XIV): The Crisis: Challenges for Public Management. Conference Program (2010) [E3]
2010 Brown K, Burgess K, Festing M, Keast R, Royer S, Steffen C, Waterhouse JM, 'Clusters as value adding webs: Developing a policy framework', 14th Annual Conference of the International Research Society for Public Management (IRSPM XIV): The Crisis: Challenges for Public Management. Conference Program (2010) [E3]
2010 Colley L, Waterhouse JM, 'Stakeholders' influence in achieving work-life balance in the Fair Work Act Australia', 14th Annual Conference of the International Research Society for Public Management (IRSPM XIV): The Crisis: Challenges for Public Management. Conference Program (2010) [E3]
2009 Waterhouse JM, Keast R, Brown K, 'Governance and negotiation: Context revisited', 2009 British Academy of Management Conference: Final Programme (2009) [E3]
2009 Waterhouse JM, Keast R, Brown K, 'The need for speed: Rapidly developing networks in the public sector', CIOS: Centre for Institutional and Organisational Studies Inaugural Conference Abstracts (2009) [E3]
2009 Mitchell RJ, Burgess KJ, Waterhouse JM, Boyle BP, McNeil KA, 'Institutional thickness and inter-organisational clusters', CIOS: Centre for Institutional and Organisational Studies Inaugural Conference Abstracts (2009) [E3]
Co-authors Rebecca Mitchell, John Burgess, Brendan Boyle
2009 Henderson LA, Waterhouse JM, Mitchell RJ, Burgess KJ, 'Key features of the Hunter Valley wine cluster', 'The Business of Wine': The Inaugural Wine Business Research Symposium: Conference Proceedings (2009) [E1]
Co-authors Rebecca Mitchell, John Burgess
2009 Mitchell RJ, Boyle BP, Waterhouse JM, McNeil KA, Burgess KJ, 'Institutional thickness and inter-organisational collaboration in clusters', 'The Business of Wine': The Inaugural Wine Business Research Symposium: Conference Proceedings (2009) [E1]
Co-authors Rebecca Mitchell, Brendan Boyle, John Burgess
2009 Brown KA, Keast RL, Waterhouse JM, Murphy G, 'Social Innovation to Solve Homelessness: Wicked Solutions for Wicked Problems', Papers from the 2009 meeting (Malta) (2009) [E2]
2009 Mitchell RJ, Burgess KJ, Waterhouse JM, McNeil KA, 'Knowledge flow in clustered SMES: Technological specialists as knowledge gatekeepers', Society for Global Business & Economic Development (SGBD): The Second Research Symposium: Program (2009) [E3]
Co-authors John Burgess, Rebecca Mitchell
Show 8 more conferences
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Grants and Funding

Summary

Number of grants 2
Total funding $20,802

Click on a grant title below to expand the full details for that specific grant.


20111 grants / $15,802

Understanding homelessness service integration: place based network analysis$15,802

Funding body: Department of Families, Housing, Community Services and Indigenous Affairs

Funding body Department of Families, Housing, Community Services and Indigenous Affairs
Project Team Doctor Jennifer Waterhouse
Scheme National Homelessness Research Projects
Role Lead
Funding Start 2011
Funding Finish 2011
GNo G1100465
Type Of Funding Other Public Sector - Commonwealth
Category 2OPC
UON Y

20101 grants / $5,000

Regional Cluster Policy: The Non-Collaborative Aspects of Wine Clusters in Australia, Germany and the UK$5,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team Doctor Jennifer Waterhouse
Scheme New Staff Grant
Role Lead
Funding Start 2010
Funding Finish 2010
GNo G1000322
Type Of Funding Internal
Category INTE
UON Y
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Research Supervision

Number of supervisions

Completed3
Current6

Total current UON EFTSL

Masters0.25
PhD1.5

Current Supervision

Commenced Level of Study Research Title / Program / Supervisor Type
2016 PhD Uncertain Outcomes: Traversing the Breach Between Innovation and Violation in Aviation Maintenance
PhD (Psychology - Science), Faculty of Science and Information Technology, The University of Newcastle
Principal Supervisor
2016 PhD What Makes a Good Mediator: Models, Approaches, Skills, Styles and Personal Qualities
PhD (Law), Faculty of Business and Law, The University of Newcastle
Co-Supervisor
2014 Masters Uncertain Outcomes: Traversing the Breach Between Innovation and Violation in Aviation Maintenance
M Philosophy (Psychology), Faculty of Science and Information Technology, The University of Newcastle
Principal Supervisor
2013 PhD Informal Learning in the Workplace: A Framework to Support an Innovating Environment
PhD (Management), Faculty of Business and Law, The University of Newcastle
Principal Supervisor
2013 PhD Organisational talent, Human Resource business credibility and the older worker: An investigation of Human Resource Manager older worker recruitment decision making within Australian private industry
PhD (Management), Faculty of Business and Law, The University of Newcastle
Principal Supervisor
2011 PhD From Premise to Practise - The Application of Problem Solving in a Regulatory Environment
PhD (Management), Faculty of Business and Law, The University of Newcastle
Principal Supervisor

Past Supervision

Year Level of Study Research Title / Program / Supervisor Type
2016 PhD Human Resource Practices and Voluntary Labour Turnover in the Readymade Garment Industry in Bangladesh
PhD (Management), Faculty of Business and Law, The University of Newcastle
Co-Supervisor
2015 PhD Mental Models of Employment and the Psychological Contracts of Indonesian Academics: An Exploratory Study
PhD (Management), Faculty of Business and Law, The University of Newcastle
Principal Supervisor
2013 PhD Business Driven Environmental Action in Agricultural Based Micro-Clusters in Norway and Australia
PhD (Management), Faculty of Business and Law, The University of Newcastle
Co-Supervisor
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Dr Jennifer Waterhouse

Positions

Senior Lecturer
Human Resource Management
Newcastle Business School
Faculty of Business and Law

Casual Academic
Human Resource Management
Newcastle Business School
Faculty of Business and Law

Focus area

Human Resource Management

Contact Details

Email jennifer.waterhouse@newcastle.edu.au
Phone (02) 4921 5025

Office

Room City: UNH306 Callaghan: SR-145
Building Social Science
Location Newcastle Business School Level 3 University House
Cnr King and Auckland Street
Newcastle, NSW 2300
Australia
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