Dr  Fred Chao

Dr Fred Chao

Senior Lecturer

Newcastle Business School

Career Summary

Biography

Fred is a Senior Lecturer in Marketing at the Newcastle Business School. Prior to joining the University of Newcastle, Fred was an assistant lecturer at the Department of Marketing at Monash University. Fred’s research interests focus on the areas of consumer behaviour, new product development, product innovation management and marketing research. Fred’s publications appear in several high quality journals including Asia Pacific Journal of Marleting and Logistice, Australasian Marketing Journal, European Journal of Marketing...etc. He is a editorial board member of Asia Pacific Journal of Marketing and Logistics.

Research Expertise
Fred’s research interest is primarily focused on understanding the influence of consumer innovativeness on new product adoption across various product categories, services and cultures. The importance of such research enables companies addressing innovative consumers and knowing how to deal with this key segment, thus minimizes the failure rate of product innovations. He is currently engaged in a cross cultural study about drivers of consumer acceptance of novel new services. He has published in various good quality journals including Australasian Marketing Journal, Asia Pacific Journal of Marketing and Logistics, European Journal of Marketing, Australian Journal of Public Administration, Journal of Strategic Marketing and Journal of Fashion Marketing and Management. Fred is a member of Editorial Advisory Board of Asia Pacific Journal of Marketing and Logistics. 

Teaching Expertise
Have teaching expertise in Principle of Marketing, Consumer Behaviour, Integrated Marketing Communication, Marketing Research, Customer Decision Making and Behaviour, International Marketing

Administrative Expertise
Bachelor of Business Honours Program convenor at Newcastle Business School, Academic Articulation Student Liaison, Member of Faculty Board, Newcastle International Colleague Liaison, Member of Digital Capability Framework Development Team (2019), Member of Health & Safety Committee at Newcastle Business School (2017-2019).

Collaborations
1. RMIT University - Prof Mike Reid 2. Federation University - Dr. Vaughan Reimers 3. Asia Eastern University of Science and Technology (Taiwan) - Dr. Alice Chuang 4. National Chiao Tung University (Taiwan) - Prof. Anthony Kuo 5. Singapore University of Social Science (Singapore) - Dr. Yu-Chen Hung 6. Douglas College (Canada) - Dr. Li Sun


Qualifications

  • Doctor of Philosophy, Monash University

Keywords

  • Consumer Behaviour
  • Integrated Marketing Communication
  • International Marketing
  • Marketing Research Method
  • New Product Adoption
  • Principle of Marketing
  • Product Innovation Management

Languages

  • Min Nan (Fluent)
  • Mandarin (Mother)

Fields of Research

Code Description Percentage
350608 Marketing theory 100

Professional Experience

UON Appointment

Title Organisation / Department
Senior Lecturer University of Newcastle
Newcastle Business School
Australia

Academic appointment

Dates Title Organisation / Department
1/1/2011 - 1/12/2011 Assistent Lecturer Monash University
Business and Law
Australia

Awards

Recognition

Year Award
2017 Highly Commended paper in the 2017 Emerald Literati Network Awards for Excellence
Emerald Publishing
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Publications

For publications that are currently unpublished or in-press, details are shown in italics.


Journal article (17 outputs)

Year Citation Altmetrics Link
2024 Zhang P, Hasan N, Chiong R, Chao CW, 'A systematic literature review on vlog marketing: thematic analysis and future research directions', Asia Pacific Journal of Marketing and Logistics, (2024) [C1]

Purpose: The aim of this study was to conduct a systematic literature review (SLR) on vlog marketing. The focus was to analyse the major themes in this field and provide insights ... [more]

Purpose: The aim of this study was to conduct a systematic literature review (SLR) on vlog marketing. The focus was to analyse the major themes in this field and provide insights for future research directions. Design/methodology/approach: The authors reviewed a total of 49 peer-reviewed publications that include the search terms ¿vlog¿ or ¿video blog¿ in their titles, keywords and abstracts, retrieved from digital databases Scopus and Web of Science, up to the end of July 2023. Thematic analysis was used to examine and synthesise the articles. Findings: The authors found 19 sub-themes and identified four major themes that emerged from the literature: (1) endorsement outcomes, (2) vlogger characteristics, (3) consumer credibility and (4) vlog content crafting. Originality/value: There are many unanswered questions in the literature, suggesting that vlog marketing research is still in its infancy, and that in-depth further studies are required for a more comprehensive understanding of the field. This study has identified potential avenues for future research that may contribute to the existing body of knowledge and valuable insights on vlog marketing.

DOI 10.1108/APJML-10-2023-0994
Co-authors Raymond Chiong
2024 Guan S, Chao CW, Tian F, 'Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study', Journal of Retailing and Consumer Services, 79 (2024) [C1]

In service-intensive industries, the main product is customer experience. Customer experience may be enhanced through the use of derivative works, a powerful marketing strategy, a... [more]

In service-intensive industries, the main product is customer experience. Customer experience may be enhanced through the use of derivative works, a powerful marketing strategy, and experience intensification. The aim of this study is to examine the influence of customer experience on the intention to purchase derivative works and the mediating effect of experience intensification. A self-administered questionnaire was used to collect data, with 326 valid questionnaires returned. Structural equation modelling was used to test the conceptual model. The results suggest that Schmitt's five strategic experiential modules influence experience intensification and customers' intention to purchase derivative works to different degrees. Additionally, customers with a higher level of experience intensification are more likely to purchase derivative works, and, importantly, intensification strengthens the influence of customer experience on the intention to purchase derivative works. By combining tangible (derivative works) and intangible (customer experience) products and viewing the outcomes of customer experience as a series of responses, ranging from experience intensification to the intention to purchase derivative works, this paper contributes to the consumer experience literature. This study offers insights for managers to enhance the various dimensions of customer experience and optimise derivative work marketing strategies through experience intensification. This study is the first to investigate the role of derivative works in experiential marketing and the mediating role of experience intensification in the relationship between customer experience and purchase intention.

DOI 10.1016/j.jretconser.2024.103837
Co-authors Feng Tian
2023 Zhang P, Chao CW, Chiong R, Hasan N, Aljaroodi HM, Tian F, 'Effects of in-store live stream on consumers offline purchase intention', Journal of Retailing and Consumer Services, 72 (2023) [C1]

Live stream marketing through social media has attracted the attention of digital retailing marketers in recent years. However, there is a lack of evidence in understanding the in... [more]

Live stream marketing through social media has attracted the attention of digital retailing marketers in recent years. However, there is a lack of evidence in understanding the influence of in-store live stream on offline purchase intentions. This study aimed to investigate the influence patterns of environmental stimuli on consumers' intention to purchase offline/in-store after watching an in-store live stream session. The Stimuli-Organism-Response (SOR) model was employed as the theoretical framework, and a structured questionnaire was used to collect data from individuals who had previous experience with in-store live stream marketing. Structural equation modelling was then applied for data analysis, with a total of 234 valid responses. The findings revealed that environmental stimuli have a significant positive effect on consumers' intentions to make in-store purchases, and the attitudes towards influencers and products substantially mediate the relationship between stimuli and purchase intention. More specifically, consumer attitude towards products has a pronounced effect on whether they will make an in-store purchase. The novelty of this research lies in its investigation of the impact that live stream marketing has on offline or in-store shopping experiences. This contrasts with the majority of existing live stream studies, which focus on consumers¿ online shopping experiences. In addition, this study broadens the scope of the application of the SOR model to contribute to the growing body of literature on live stream marketing.

DOI 10.1016/j.jretconser.2023.103262
Citations Scopus - 19
Co-authors Feng Tian, Raymond Chiong
2022 Chao CW, Hung YC, Sun L, 'Does Consumer Innovativeness Matter in Electrified Vehicle? The Moderation Role of Consumer Involvement', Journal of International Consumer Marketing, 34 298-311 (2022) [C1]

Electrified vehicles have become a solution to greenhouse gas emissions. However, the diffusion of this sustainable transportation is slow, and consumer innovativeness is suggeste... [more]

Electrified vehicles have become a solution to greenhouse gas emissions. However, the diffusion of this sustainable transportation is slow, and consumer innovativeness is suggested to have a weak predictive power on electrified vehicle adoption. The aim of this study was to understand how consumer innovativeness and involvement may affect customers¿ electrified vehicle purchase behavior. The results indicate that consumer innovativeness has less ability to predict electrified vehicle adoption. This finding offers insights for the formulation of marketing strategies on facilitating electrified vehicle adoption, which should focus on highly involved consumers with a high level of consumer innovativeness. This study highlights the importance of the role of personality traits and supports the proposition that of distinction between consumer innovativeness and involvement. This study focuses on the role of personality traits on consumers¿ actual electrified vehicle adoption behavior rather than purchase intention.

DOI 10.1080/08961530.2021.1951919
Citations Scopus - 8Web of Science - 6
2020 Chao CW, Reid M, Lai P-H, Reimers V, 'Strategic recommendations for new product adoption in the Chinese market', Journal of Strategic Marketing, 28 176-188 (2020) [C1]
DOI 10.1080/0965254X.2018.1555545
Citations Scopus - 7Web of Science - 4
Co-authors Po-Hsin Lai
2018 Rayner J, Reimers V, Chao C, 'Testing an international measure of public service motivation: Is there really a bright and dark side?', Australian Journal of Public Administration, 77 87-101 (2018) [C1]
DOI 10.1111/1467-8500.12247
Citations Scopus - 7Web of Science - 1
2018 Vilches-Montero S, Pandit A, Bravo-Olavarria R, Chih-Wei (Fred) C, 'What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty', Journal of Retailing and Consumer Services, 44 64-70 (2018) [C1]
DOI 10.1016/j.jretconser.2018.06.003
Citations Scopus - 15Web of Science - 10
Co-authors Renzo Bravoolavarria, Ameet Pandit, Sonia Vilches-Montero
2018 Reimers, Chao C, Speechley, 'Identifying attendance motives for an international league fixture', Asia Pacific Journal of Marketing and Logistics, 30 121-138 (2018) [C1]
DOI 10.1108/APJML-11-2016-0216
Citations Scopus - 10Web of Science - 4
2017 Reimers V, Magnuson B, Chao F, 'Happiness, altruism and the Prius effect: How do they influence consumer attitudes towards environmentally responsible clothing?', Journal of Fashion Marketing and Management, 21 115-132 (2017) [C1]

© 2017, © Emerald Publishing Limited. Purpose: Academic research and consumer polls often report strong consumer support for environmentally responsible products (ERPs), and yet t... [more]

© 2017, © Emerald Publishing Limited. Purpose: Academic research and consumer polls often report strong consumer support for environmentally responsible products (ERPs), and yet the proportion of sales they account for is often comparatively small. The purpose of this paper is to address one of the p urported reasons behind this ¿attitude-behaviour gap¿ by measuring the influence of six relatively untested factors on consumer attitudes towards environmentally responsible clothing (ERC). Design/methodology/approach: This study employed a consumer household sample. It also used a quantitative survey approach to collect its data and structural equation modelling to analyse it. Findings: Of the six factors, four were found to have a significant influence on consumer attitudes: altruism, status enhancement, perceived consumer effectiveness (PCE) and happiness. Originality/value: Altruism, environmental concern, PCE and self-identity have consistently featured in other environmental contexts, but less so in the specific context of ERC. Happiness and status enhancement have yet to appear in any study relating to the purchase of ERPs.

DOI 10.1108/JFMM-07-2016-0053
Citations Scopus - 39Web of Science - 26
2017 Hung Yu-Chen, Song Liang, Chao C, Guan Chong, 'Love at first sight: the effect of presentation order on evaluation of experiential options in luxury tour package', JOURNAL OF BUSINESS RESEARCH, 81 181-191 (2017) [C1]
DOI 10.1016/j.jbusres.2017.06.011
Citations Scopus - 7Web of Science - 7
2017 Magnuson B, Reimers V, Chao F, 'Re-visiting an old topic with a new approach: the case of ethical clothing', Journal of Fashion Marketing and Management: An International Journal, 21 400-418 (2017) [C1]
DOI 10.1108/jfmm-10-2016-0091
Citations Scopus - 24Web of Science - 17
2016 Reimers V, Chao CW, Gorman S, 'Permission email marketing and its influence on online shopping', Asia Pacific Journal of Marketing and Logistics, 28 308-322 (2016) [C1]

Purpose ¿ While the internet has emerged as a retail force to be reckoned with, its¿ success is dependent, at least in part, on other promotional tools. One such tool is permissio... [more]

Purpose ¿ While the internet has emerged as a retail force to be reckoned with, its¿ success is dependent, at least in part, on other promotional tools. One such tool is permission e-mail marketing (PEM). Operating within the framework of the Technology Acceptance Model (TAM), the purpose of this paper is to explore the influence of PEM on the perceived value derived from internet shopping. Design/methodology/approach ¿ Data were collected through an online survey in Melbourne, Australia. Utilising a sample of 338 consumers, the resulting data were analysed using structural equation modelling. Findings ¿ The results of the study indicate that PEM positively influences the perceived usefulness, ease of use and enjoyment derived from shopping online. Furthermore, it also serves to reduce the perceived risk. PEM serves as an important extension of the TAM, with the findings from this study highlighting not only what the sources of online shopping value are, but also how they can be influenced. Research limitations/implications ¿ The limitation applies to the research context in which the study was carried out ¿ fashion shopping. Practical implications ¿ The study confirms the importance of PEM and highlights to retailers that they have another important tool at their disposal. Originality/value ¿ This study highlights the importance of PEM and support the proposition that its key source of value lies in providing information that the consumer wants. Such relevance is the key of distinction between PEM and SPAM. Despite the rapid growth of internet shopping in Australia, very few online shopping studies have been conducted in an Australian context. This study helps to address such an oversight.

DOI 10.1108/APJML-03-2015-0037
Citations Scopus - 33Web of Science - 18
2016 Chao CW, Reid M, Hung YC, 'Vicarious innovativeness or vicarious learning: The role of existing vicarious innovativeness in new product purchase intentions', Australasian Marketing Journal, 24 87-92 (2016) [C1]

This paper draws on the consumer innovativeness literature to examine the relationship between existing vicarious innovativeness scale and other forms of consumer innovativeness s... [more]

This paper draws on the consumer innovativeness literature to examine the relationship between existing vicarious innovativeness scale and other forms of consumer innovativeness scales and its role on predicting new product purchase intentions in Australia and China. This study found that existing vicarious innovativeness scale is negatively associated with other forms of consumer innovativeness. Contrary to a significant body of academic research, this study demonstrates the ability of the existing vicarious innovativeness scale in predicting new product purchase intentions rather than new product adoption behaviour. The results have important implications by validating the existing vicarious innovativeness scale in a cross-cultural context. The results of this study question the existing vicarious innovativeness scale that it should only be considered as a measurement for vicarious learning. Instead, further research should seek additional sources of both innovators' and imitators' new product information acquisition in order to develop a proper scale to better measure vicarious innovativeness.

DOI 10.1016/j.ausmj.2016.01.006
Citations Scopus - 5
2016 Reimers V, Magnuson B, Chao CW, 'The academic conceptualisation of ethical clothing: could it account for the attitude behaviour gap', Journal of Fashion Marketing and Management, 20 383-399 (2016) [C1]
DOI 10.1108/JFMM-12-2015-0097
Citations Scopus - 47Web of Science - 27
2014 Reimers V, Chao C, 'The role of convenience in a recreational shopping trip', European Journal of Marketing, 48 2213-2236 (2014) [C1]
DOI 10.1108/EJM-12-2012-0734
Citations Scopus - 35Web of Science - 26
2013 Chao C, Reid Mike, Mavondo Felix, 'Global consumer innovativeness and consumer electronic product adoption', Asia Pacific Journal of Marketing and Logistics, 25 614-630 (2013) [C1]
DOI 10.1108/APJML-02-2013-0025
Citations Scopus - 34
2012 Chao CW, Reid M, Mavondo F, 'Consumer Innovativeness Influence on Really New Product Adoption', Australasian Marketing Journal, 20 211-217 (2012) [C1]
Citations Scopus - 57
Show 14 more journal articles

Conference (7 outputs)

Year Citation Altmetrics Link
2018 Chao C, Li S, Hung Y-C, Lau KC, 'Does Consumer Innovativeness Really Matter in Indicating the Adoption of Luxury New Products A Case of Electric Vehicles in Singapore', The Mystique of Luxury Brands Conference 2018, Singapore (2018)
2017 Chao C, 'Prediction power of existing scales on new product adoption in the Chinese market', Budapest (2017)
2016 Hung YC, Song L, Chao CW, 'The Effect of Presentation Order on Evaluation of Experiential', Shanghai, China (2016)
2015 Chao CW, Reid M, 'Investigating the impact of new product information acquiring behaviour on innovative customers the development of vicarious innovativeness scale.', Tignes, France (2015)
2013 Chao CW, Reid M, 'Does consumer innovativeness influence western and eastern customers really new products adoption behaviour differently?', Melbourne, Australia (2013)
Citations Scopus - 2
2010 Chao CW, Reid M, 'Consumer Innovativeness and Chinese s Really New Product Adoption Behaviour', Christchurch, NZ (2010)
2009 Chao CW, Reid M, Movando F, 'The influence of consumer innovativeness on really new product adoption', Melbourne (2009)
Show 4 more conferences
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Grants and Funding

Summary

Number of grants 11
Total funding $88,902

Click on a grant title below to expand the full details for that specific grant.


20222 grants / $28,854

Effects of Live Stream Influencer Marketing on Offline Consumer Purchase Intention: A Quantitative Study$14,427

Funding body: Roboworks Pty Ltd

Funding body Roboworks Pty Ltd
Project Team Associate Professor Raymond Chiong, Doctor Fred Chao, Miss Peilin Zhang
Scheme Scholarship
Role Investigator
Funding Start 2022
Funding Finish 2022
GNo G2200981
Type Of Funding C3100 – Aust For Profit
Category 3100
UON Y

Effects of Live Stream Influencer Marketing on Offline Consumer Purchase Intention: A Quantitative Study$14,427

Funding body: Max On Wines Pty Ltd

Funding body Max On Wines Pty Ltd
Project Team Associate Professor Raymond Chiong, Doctor Fred Chao, Miss Peilin Zhang
Scheme Scholarship
Role Investigator
Funding Start 2022
Funding Finish 2022
GNo G2200982
Type Of Funding C3100 – Aust For Profit
Category 3100
UON Y

20201 grants / $10,000

Engaging communities with sport events during times of crisis: A case study of Federation University Road National Championships 2021 and COVID-19$10,000

This research project aims to explore the role of sport events for communities during times of crisis and recovery, and the associated event management implications, focusing on the Federation University Road National Championships (‘the event’), a yearly event historically hosted in Ballarat, Victoria. The research questions include:
1. What is the community’s sentiment towards the event, given the COVID-19 pandemic?
2. What opportunities and challenges are there to engaging the community with the event?
3. What key learnings can be taken from this case study to inform the sport event scholarship (i.e., areas of sociology and management) in terms of:
• the role of events for communities during times of crisis and recovery; and
• new models for sport event management during times of crisis and recovery.

Funding body: Faculty of Education and Arts, Federation University

Funding body Faculty of Education and Arts, Federation University
Project Team

Dr Alana Thomson, Mr. osh Ambrosy, Dr. Naomi Smith, Dr. Abdel Halabi, Dr. Vaughan Reimers, Dr. Bryce Magnuson, Dr. Millicent Kennelly, Dr. Richard, Fechner, Dr. Fred Chao

Scheme FEA 2016 Strategic Research Initiatives Grant
Role Investigator
Funding Start 2020
Funding Finish 2021
GNo
Type Of Funding External
Category EXTE
UON N

20171 grants / $3,740

21st EBES Conference$3,740

Funding body: Faculty of Business and Law, The University of Newcastle

Funding body Faculty of Business and Law, The University of Newcastle
Project Team

Dr. Fred Chao

Scheme Conference funding
Role Lead
Funding Start 2017
Funding Finish 2017
GNo
Type Of Funding Internal
Category INTE
UON N

20162 grants / $28,818

Research Incentive Fund - Zayed University, UAE - Consumer innovativeness and new product adoption behaviour: A cross-cultural study$26,000

Funding body: Zayed University

Funding body Zayed University
Project Team

Dr. Li Sun, Dr. Fred Chao, Dr. Yu-Chen Hung, Dr. Abdelrahman Baqrain

Scheme Research Incentive Fund
Role Investigator
Funding Start 2016
Funding Finish 2017
GNo
Type Of Funding External
Category EXTE
UON N

The Mystique of Luxury Brands Conference$2,818

Funding body: Faculty of Business and Law, The University of Newcastle

Funding body Faculty of Business and Law, The University of Newcastle
Project Team

Dr. Fred Chao

Scheme Conference funding
Role Lead
Funding Start 2016
Funding Finish 2016
GNo
Type Of Funding Internal
Category INTE
UON N

20151 grants / $5,925

2015 Winter global Business Conference$5,925

Funding body: Faculty of Business and Law, The University of Newcastle

Funding body Faculty of Business and Law, The University of Newcastle
Project Team

Dr. Fred Chao

Scheme Conference funding
Role Lead
Funding Start 2015
Funding Finish 2015
GNo
Type Of Funding Internal
Category INTE
UON N

20132 grants / $6,737

Investigating the impact of new product information learning and behaviour on innovative customers - Developing a scale for vicarious innovativeness$5,000

Funding body: University of Newcastle

Funding body University of Newcastle
Project Team Doctor Fred Chao
Scheme New Staff Grant
Role Lead
Funding Start 2013
Funding Finish 2013
GNo G1300815
Type Of Funding Internal
Category INTE
UON Y

2013 World Marketing Congress$1,737

Funding body: Faculty of Business and Law, The University of Newcastle

Funding body Faculty of Business and Law, The University of Newcastle
Project Team

Dr. Fred Chao

Scheme Conference funding
Role Lead
Funding Start 2013
Funding Finish 2013
GNo
Type Of Funding Internal
Category INTE
UON N

20122 grants / $4,828

EFM Research Grant - RMIT University: Investigating the impact of CCI on critical customer and brand consequences -(Developing a scale for Vicarious adoption)$4,448

Funding body: RMIT University

Funding body RMIT University
Project Team

Dr. Mike Reid, Dr. Fred Chao

Scheme EFM Research Grant
Role Investigator
Funding Start 2012
Funding Finish 2013
GNo
Type Of Funding External
Category EXTE
UON N

Incidental Research Assistance Support Scheme$380

Funding body: University of Newcastle

Funding body University of Newcastle
Scheme Special Purpose Grant from Research Overheads
Role Lead
Funding Start 2012
Funding Finish 2012
GNo
Type Of Funding Internal
Category INTE
UON N
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Research Supervision

Number of supervisions

Completed7
Current7

Current Supervision

Commenced Level of Study Research Title Program Supervisor Type
2023 PhD Content Generated in Chinese B2B Digital Content Marketing PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2023 PhD Exploring The Adoption of Emerging Technologies in Digital Marketing: A Comparative Study Between Australia and Developing Countries/Young Populations Countries Regarding The Economy, Culture, Politics, and Consumer Culture For Digital Marketing. PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2023 PhD Unveiling the Influence of AI-Generated Virtual Influencers on Luxury Brand Loyalty and Consumer Engagement PhD (Management), College of Human and Social Futures, The University of Newcastle Principal Supervisor
2022 PhD Exploring the Impact of Employee-Level Artificial Intelligence Capability on Organizational Sustainable Competitive Advantage PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2022 PhD The Impact of Team Digitalization Capability on Team Decision-making Quality and Team Innovation PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2022 PhD Fiction or Reality? Building Parasocial Relationships with Virtual Influencers PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2019 PhD The Effect of Electronic Word-of-Mouth (eWOM) Language on Purchase Persuasion PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor

Past Supervision

Year Level of Study Research Title Program Supervisor Type
2024 PhD Drivers of Travellers’ Visiting Intentions to an Emerging Tourist Destination: The Case of Saudi Arabia PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2024 PhD Decision-Making Styles in the Age of Omnichannel Retailing PhD (Management), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2023 PhD The Influence of Customer Three-Stage Experience on Purchase Intention of Derivative Works in Service-Intensive Industry PhD (Management), College of Human and Social Futures, The University of Newcastle Principal Supervisor
2023 PhD Effects of Social Media Influencer Marketing on Consumers’ In-Store Purchase Intentions PhD (Management), College of Human and Social Futures, The University of Newcastle Principal Supervisor
2019 PhD Understanding Political Public Relations Techniques: An Exploration of Their Value and Function for Political Communication PhD (Politics), College of Human and Social Futures, The University of Newcastle Co-Supervisor
2018 Professional Doctorate Customer-Based Brand Equity in Higher Education Institutions: A Brand Verdict Model. Marketing, Faculty of Business and Law, The University of Newcastle Principal Supervisor
2016 Professional Doctorate The role of personality in the relationship between behavioural intention of online group buying and its determinants in Hong Kong Marketing, Faculty of Business and Law, The University of Newcastle Principal Supervisor
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Research Projects

Consumer innovativeness and new product adoption behaviour: a cross-cultural study 2016 -


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Dr Fred Chao

Position

Senior Lecturer
Newcastle Business School
College of Human and Social Futures

Contact Details

Email fred.chao@newcastle.edu.au
Phone (02) 4921 6389

Office

Room X-738
Building NeW Space
Location City Campus

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