Students register their arrival details for Sydney airport

Arrival and customs

Once you have booked your flights to Australia, you can arrange your transfer from Sydney International Airport to Newcastle. We recommend local operator Happy Cabby.

You should book this at least 3 days before you leave. We recommend you arrive 5-7 days before your study commencement date to give you time to settle in to your new home and attend orientation.

Travel times from Sydney International Airport

  • Sydney campus is 40 minutes by train
  • Central Coast campus is 2.5 hours by train
  • Newcastle campus is 3.5 hours by train

Travel time from Newcastle Airport

  • Newcastle campus is 40 minutes by bus

If you are studying at our Callaghan campus or with our Newcastle Business School in the Newcastle city precinct, you will need to make your way up the coast to Newcastle.

Bus

A direct pick-up and transfer service is available between Sydney Airport and Newcastle with local operator Happy Cabby.

Special discount rate

University of Newcastle students are offered a special rate, simply provide your student number (found on the top of your Offer letter or Confirmation of Enrolment letter) when you book online.

Directions

On arrival at Sydney International Airport, make your way to the Happy Cabby meeting point at the McDonald's restaurant in the International Arrivals Hall. The bus driver will meet you there.

The journey between Sydney and Newcastle is around 3 hours depending on the number of stops the bus makes en route.

Train

There are regular trains from Sydney International Airport to Sydney Central train station where you can change trains for Newcastle.

It takes around 3.5 hours to Newcastle depending on how many stops the train makes.

You can plan your trip with Transport Sydney Trains.

Pick up from Broadmeadow station

A complimentary hire car pick-up service is available to commencing international students studying at The University of Newcastle. The service is complimentary for Language Centre, Undergraduate, Postgraduate, Research Higher Degree and Study Abroad and Exchange students arriving to Newcastle for the first time.

This is a free hire car pick up service for students arriving by train to Newcastle Broadmeadow Train Station. This service is provided by our third party agent Newcastle Hire Cars Pty Ltd.  You can have up to 1 additional passenger travel with you in the complimentary hire car pick up service. If you are travelling with 2 or more additional passengers you will need an additional hire car for pickup service. Additional hire cars will incur a service fee which is payable directly to Newcastle Hire Car service.  

Please note! Bookings must be arranged at least three business days before your arrival date to Australia. Late applications cannot be guaranteed.

Booking terms and conditions:

  • Complimentary hire car pick-up is available to UON commencing international students only. The complimentary pick up service can take up to 2 adults (with luggage). If you are travelling with 2 or more additional passengers you will need to make an independent booking for pickup service and pay any applicable service fees directly to Newcastle Hire Cars.
  • One complimentary hire car pick-up service per student. A service fee will apply if you are a UON student and you have previously booked a complimentary hire car pick up service.
  • Bookings must be made a minimum of 3 business days (Monday to Friday) prior to your arrival date in Australia. Late applications cannot be guaranteed, and will only be accepted at the discretion of Newcastle Hire Cars.
  • You will receive a confirmation email from Newcastle Hire Cars to confirm your booking within 48 hours of submitting your booking request. Your confirmation email will outline instructions for connecting to your hire car pick-up service.
  • You must call Newcastle Hire Cars on Ph +61 2 49601800 prior to boarding your train in Sydney to confirm your accurate arrival time at Newcastle Broadmeadow Train Station. This is important should you be delayed in transit or you miss your train.
  • For changes to your confirmed booking prior to your arrival in Australia please send an email to Newcastle Hire Cars hirecars@newcastlehirecars.com.au  including your full name, date of arrival and booking reference number.
  • Cancellations must be made a minimum of 3 business days (Monday to Friday) prior to your arrival date by emailing hirecars@newcastlehirecars.com.au  including your full name, date of arrival and booking reference number. Late cancellations will incur a service fee of AUD$45.00

Your Details

I am studying
First name
Last name
Student ID number
Contact phone number

Please include a mobile phone number that is active to make and receive calls in Australia

Email address
Confirm email address

Please ensure that both emails match

Country of citizenship
How many extra people are travelling with you and require a pick up hire car service

The complimentary pick up service can take up to 2 adults (with luggage). If you are travelling with 2 or more additional passengers you will need to make an independent booking for pickup service and pay any applicable service fees directly to Newcastle Hire Cars.

Please indicate if any small children will be travelling with you and their ages so appropriate seating can be arranged

Arrival Details

Date of arrival in Newcastle

Warning! We may be unable to process your application for train station pickup if you apply less than 3 working days before your flight

Arrival time at Broadmeadow Train Station
Arrival Time Hour
Total number of baggage items

Drop Off Address

Enter your destination
Street number and name
Suburb
Postcode
Please tell us if you have any special requirements for your hire car pick up service

Air

You can fly from Sydney to Newcastle in about 30 minutes. You should book this domestic flight at the same time as your international one.

Flights leave from the Qantas Domestic Terminal at Sydney Airport. Tansfers between airport terminals are possible by train, taxi or bus and take around 20 minutes.

Pick up from Newcastle Airport

We have a free pick up service for new international students who arrive at  Newcastle Airport.

A complimentary pick-up service is available to commencing international students studying at The University of Newcastle. The service is complimentary for Language Centre, Undergraduate, Postgraduate, Research Higher Degree and Study Abroad and Exchange students arriving to Newcastle for the first time.

This is a free airport transfer service from Newcastle (Williamtown) Airport and is provided by our third party booking agent Newcastle Airport Information Services. If you have accompanying family members travelling with you, you can also book their airport pick-up service for an additional cost payable directly to Newcastle Airport Information Service.

Please note! Bookings must be arranged at least three business days before your arrival date to Australia. Late applications cannot be guaranteed.

Booking terms and conditions:

  • Complimentary airport pick-up is available to UON commencing international students only. All accompanying family members and friends will be charged a transfer service fee. Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.
  • One complimentary airport pick-up service per student. A service fee will apply if you are a UON student and you have previously booked a complimentary airport pick up service.
  • Bookings must be made a minimum of 3 business days (Monday to Friday) prior to your arrival date in Australia. Late applications cannot be guaranteed, and will only be accepted at the discretion of Newcastle Airport Information Services.
  • You will receive a confirmation email from Newcastle Airport Information Services to confirm your booking within 2 business days of submitting your booking request. Your confirmation email will outline instructions for connecting to your airport pick-up service.
  • For changes to your confirmed booking either prior to your departure, or during transit, please send an email to Newcastle Airport Information Services nais@newcastleairport.com.au  including your full name, date of arrival and booking reference number.
  • Cancellations must be made a minimum of 3 business days prior to your arrival date by emailing nais@newcastleairport.com.au including your full name, date of arrival and booking reference number. Late cancellations will incur a service fee of AUD$45.00
  • Newcastle Airport Information Services office hours Monday – Friday 7am to 7pm AEST.

Airport Pick-up booking request Form (* is mandatory field that must have value entered)

Your Details

I am studying
First name
Last name
Student ID number
Email address
Confirm email address

Please ensure that both emails match

Country of citizenship
How many extra people require an airport transfer
Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.  

Please indicate if any small children will be travelling with you and their ages so appropriate seating can be arranged

Arrival Details

Date of arrival in Newcastle

Warning! We may be unable to process your application for airport pickup if you apply less than 3 working days before your flight

Flight number
City of flight origin
Arrival time
Arrival Time Hour
Total number of baggage items

Drop Off Address

Enter your destination
Street number and name
Suburb
Postcode
Please tell us if you have an special requirements for your airport pickup service

If you are studying at our Central Coast campus in Ourimbah you will need to make your way up the coast.

Free pick up and transfer

A free pick-up and transfer service is available for new international students travelling from Sydney Airport to the Central Coast.

Book

You can book online using our Central Coast Airport Shuttle Booking Form.

Please complete your arrival information and be sure to include these details in the comments field:

  • Student ID (located on your Offer letter or Confirmation of Enrolment letter)
  • Please indicate that you are a new University of Newcastle, Central Coast student
Directions

When you arrive at Newcastle Airport go to the meeting point at the Information Desk near the baggage carousel.  The driver will meet you there and take you directly to your accommodation or the University.

The journey between Sydney and the Central Coast is around 2 hours depending on the number of stops the bus makes en route.

If you are arriving at Sydney Airport and studying at our Sydney campus, you have several options to go to and from the airport.

Newcastle Airport at Williamtown is around 40 minutes drive from our Callaghan campus and from Newcastle's city centre, where our Newcastle Business School is.

A complimentary pick-up service is available to commencing international students studying at The University of Newcastle. The service is complimentary for Language Centre, Undergraduate, Postgraduate, Research Higher Degree and Study Abroad and Exchange students arriving to Newcastle for the first time.

This is a free airport transfer service from Newcastle (Williamtown) Airport and is provided by our third party booking agent Newcastle Airport Information Services. If you have accompanying family members travelling with you, you can also book their airport pick-up service for an additional cost payable directly to Newcastle Airport Information Service.

Please note! Bookings must be arranged at least three business days before your arrival date to Australia. Late applications cannot be guaranteed.

Booking terms and conditions:

  • Complimentary airport pick-up is available to UON commencing international students only. All accompanying family members and friends will be charged a transfer service fee. Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.
  • One complimentary airport pick-up service per student. A service fee will apply if you are a UON student and you have previously booked a complimentary airport pick up service.
  • Bookings must be made a minimum of 3 business days (Monday to Friday) prior to your arrival date in Australia. Late applications cannot be guaranteed, and will only be accepted at the discretion of Newcastle Airport Information Services.
  • You will receive a confirmation email from Newcastle Airport Information Services to confirm your booking within 2 business days of submitting your booking request. Your confirmation email will outline instructions for connecting to your airport pick-up service.
  • For changes to your confirmed booking either prior to your departure, or during transit, please send an email to Newcastle Airport Information Services nais@newcastleairport.com.au  including your full name, date of arrival and booking reference number.
  • Cancellations must be made a minimum of 3 business days prior to your arrival date by emailing nais@newcastleairport.com.au including your full name, date of arrival and booking reference number. Late cancellations will incur a service fee of AUD$45.00
  • Newcastle Airport Information Services office hours Monday – Friday 7am to 7pm AEST.

Airport Pick-up booking request Form (* is mandatory field that must have value entered)

Your Details

I am studying
First name
Last name
Student ID number
Email address
Confirm email address

Please ensure that both emails match

Country of citizenship
How many extra people require an airport transfer
Newcastle Airport Information Services will contact you by email with a quote for additional passenger's airport transfer charges. This quote will include instructions for online payment using credit card. Please note all confirmed airport transfers payments are non-refundable.  

Please indicate if any small children will be travelling with you and their ages so appropriate seating can be arranged

Arrival Details

Date of arrival in Newcastle

Warning! We may be unable to process your application for airport pickup if you apply less than 3 working days before your flight

Flight number
City of flight origin
Arrival time
Arrival Time Hour
Total number of baggage items

Drop Off Address

Enter your destination
Street number and name
Suburb
Postcode
Please tell us if you have an special requirements for your airport pickup service


Customs and quarantine

When you arrive at Sydney Airport you must complete an incoming passenger card and clear customs.

Australia has some of the most stringent customs and quarantine regulations in the world – it is important that you know which items you cannot bring into Australia and which items you must declare to as there are severe fines and penalties if you do not follow the rules.

Prohibited items are not allowed into Australia. This includes weapons and firearms and illegal drugs.

Restricted items must be declared to a customs official. These include large amounts of currency over AU$10,000.00, prescription medication, food containing animal or plant products, plant items or wooden items.

For more information see the Arriving travellers section of the Australian Government's Australian Customs and Border Protection Service site.

Useful links

Key University dates

Book airport transfer with Happy Cabby

Plan your trip with Transport NSW