Need a hand?
If you need help while you're studying with us, save yourself some stress and contact one of our support services. Your issue doesn’t have to directly relate to your studies, we want to make sure you’re ok and have all the help you need.
General assistance
If you need a hand and are not sure where to go, send us an email with your query or check out one of the many University-wide support services available for students.
Program convenors
Your Program Convener is here to help you if you’ve got an issue with a course or progressing through your program. For more administrative questions about enrolment, credit, program structures and degree rules, pop into one of the Student Hubs and chat to one of the experts in your area.
| Bachelor of Computer Science | Dr Michael Hannaford |
| Bachelor of Computer Science (Honours) | Dr Stephan Chalup |
| Bachelor of Construction Management (Building) | Dr Helen Giggins |
| Bachelor of Design (Architecture) | Dr Michael Chapman |
| Bachelor of Industrial Design | Mr. Wyn Jones |
| Bachelor of Engineering (Chemical) | Dr Grant Webber |
| Bachelor of Engineering (Civil) | Stephen Fityus |
| Bachelor of Engineering (Computer) | Mr Steve Mitchell |
| Bachelor of Engineering (Electrical) | Dr Terry Summers |
| Bachelor of Engineering (Environmental) | Dr Jose Rodriguez |
| Bachelor of Engineering (Mechanical) | Dr Chris Wensrich |
| Bachelor of Engineering (Mechatronics) | A/Prof. Tristan Perez |
| Bachelor of Engineering (Mining Transfer) | Stephen Fityus |
| Bachelor of Engineering (Software) | Dr Yuqing Lin |
| Bachelor of Engineering (Telecommunications) | A/Prof Jamil Khan |
| Bachelor of Engineering (Hons)(Surveying) | Dr Karl Bretreger |
Faculty Student Ombudsman
Your Faculty Student Ombudsman, Dr Karl Bretreger, can help with any issue, academic or personal, that may be affecting your studies.
First Year Student Mentor
If you’re a first year student and need some assistance, Sophie DeVitis is here to lend a hand as your dedicated mentor.
International Student Mentors
If you’re an international student, your school has a member of academic staff who can help you out. The International Student Mentors provide general support and to assist with matters related with your academic progress.
| Architecture and Built Environment | Dr Michael Mak |
| Electrical Engineering and Computer Science | Prof Pablo Moscato |
| Engineering | Dr Olivier Buzzi |
Academic Conduct Officers
Each School has a Student Academic Conduct Officer who assists with issues relating to academic honesty and integrity.
| Architecture and Built Environment | Dr Ning Gu |
| Electrical Engineering and Computer Science | Dr Stephan Chalup |
| Engineering | Dr Olivier Buzzi |
Faculty librarian
Your Faculty Librarian Michael Carr can advise on the best strategies for accessing information efficiently and effectively. He can also provide advice on literature searches, research techniques and training in the use of online resources.
