Effective Business Negotiations
28th May 2008 - Hunter Business Chamber
Short Course Description
Negotiation skills are widely exercised by managers in a variety of business contexts. Some are highly complex and formal, for example in the determination of enterprise agreements while others may be more informal such as in dealing with individual employees. Nevertheless, regardless of the circumstances, effective negotiators apply a set of generic skills which can be learnt and practiced.
Informed by important theoretical frameworks and through a series of experiential exercises such as role plays, this workshop-styled course seeks to enhance the participants’ negotiation skills.
Who Should Attend
While applicable to managers at all levels, the course would be of particular benefit to those currently engaged or likely to involved in formal business-related negotiations. The course is designed from first principles so no specific expertise is required.
Key Topics
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The nature of negotiation
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The concept of interdependence
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Strategy and tactics in Bargaining
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Negotiation planning
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Research techniques
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Power, communication and persuasion
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Negotiation ethics
Learning Outcomes
At the completion of this course, participants will be able to:
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Explain the essential features of the negotiation process
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Apply key negotiation skills to a variety of differing business contexts
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Assess their negotiation skills and reflect on how they may be further developed
