Welfare Officer

Welfare Officers assist individuals, families and groups with social, emotional and financial difficulties to improve quality of life by educating and supporting them and working towards change in their social environment. Some officers specialise in helping families, adolescents, people with substance abuse issues, homeless people, people with disabilities, people escaping domestic violence, victims of crime or criminals. Welfare workers work individually or as part of a team, and may be required to visit clients in their homes and attend evening community meetings.

Welfare Officers should be able to communicate effectively with a wide range of people with a non-judgmental attitude, have good planning and organisational skills, have a sense of responsibility, be able to deal with conflict in stressful situations and have a commitment to human rights and social justice.