Visitor/Tourism Information Officer

Visitor and tourism information officers provide face-to-face information and advice about attractions and activities to tourists and visitors. They may facilitate bookings, provide written resources and share their knowledge about relevant points of interest, as well as help people organise their activities according to their needs and preferences. Depending on the size and nature of the facility by which they are employed they may also perform administrative tasks, manage staff and help to design resources.

A university degree is not necessarily essential for employment in this industry and TAFE and other training facilities offer tourism based certificate courses. University studies with a major in a relevant area such as history or aboriginal studies may however equip graduates to provide specialised and specific information not gained in other courses.