Maintenance and cleaning
To report a general maintenance issue please submit a Maximo service request. Some examples of general maintenance issues are flickering lights, faulty door handles and broken blinds.
Emergency works include broken water mains, loss of electrical power, toilet overflows and structural issues in your building. If you notice an emergency issue please report it immediately using the numbers below.
Newcastle campus (Callaghan) and Newcastle City precinct
- 8:30am to 4:30pm Monday
to Friday - Infrastructure and Facilities Services
on 4921 6500
- After hours – Security on 4921 5888
Central Coast campus (Ourimbah)
- 8:30am to 4:30pm
Monday to Friday – Infrastructure and Facilities Services
on 4348 4291
- After hours – Security on 4348 4222
Our cleaning contractor cleans each weekday morning at most campus locations.
For additional cleaning work please complete an online Maximo service request.
Requests usually take at least 48 hours to complete as cleaning staff finish before business hours start.