Training and Support

Training Sessions

Records and Information Management 

To guide you in understanding and applying compliance obligations in your role at the University, an Integrity Module has been developed as an introduction in the awareness and application of integrity and compliance in the day to day business activities at the University of Newcastle.

The Integrity Module is comprised of four separate learning courses on Privacy, Records Management, Right to Information, and Fraud & Corruption.  This module should be completed via the Discover training portal.

Records Governance Services (RGS) can deliver bespoke one-on-one or team workshops to provide staff with a greater understanding of your recordkeeping obligations as a University employee and increase your Records Management knowledge.

To arrange a bespoke session please contact Records Governance Services (RGS), records@newcastle.edu.au

TRIM Training

TRIM Access

TRIM training provided by Records Governance Services (RGS) is tailored to suit a particular individual, team or a particular task. Tailored training ensures you receive the most effective and relevant training and in a timely manner. Training covers introductory or refresher training where you will learn the basics of TRIM through to advanced training where you will discover how to maximize benefits from some of the advanced TRIM functions e.g., workflows).

Who should Attend?

Training is suitable for individuals and business areas that are planning to incorporate TRIM into their business practices or are currently utilising TRIM and need refresher training or who require a record and information management solution for their business area.

Training Topics
  • Introduction to TRIM / TRIM Web Client
  • Customisation of TRIM Interface
  • Basic, Advanced and Saved Searching
  • Navigation and Sorting Search Results
  • Creating Records - folders and cabinets
  • Creating Outlook-TRIM folder links
  • Naming Conventions / Titling Guidance
  • Using the TRIM Folder Wizard
  • Record Types and How to use a Specific Record Type
  • TRIM Integration with Outlook
  • Security and Access Controls
  • Editing Records in TRIM and working with Revisions
  • Document Queues (move records from sharedrives to TRIM)
  • Workflow and Action Tracking
  • TRIM Shortcuts, Hints and Tips
Delivery and Location
  • On-site at Callaghan, City and Ourimbah Campus
  • Video conferencing (Zoom / Teams) - for staff located at other campuses

TRIM training can be booked by joining the wait-list via the Discover training portal or by contacting Records Governance Services (RGS) records@newcastle.edu.au

Online Records Management and Recordkeeping Training

If you are new to TRIM and/or would like to learn more about your recordkeeping responsibilities then it is recommended to complete one or both of the eLearning courses below, depending on your role at the University:

Online Information Security Awareness Training

Information security is a cornerstone to the security and sustainability of the University. Protecting our information should be one of our highest priorities.

You are responsible to put in place preventative measures to protect University information to minimise the risk of loss, premature destruction or inappropriate access to information. TRIM (Content Manager) is the University’s recordkeeping system designed to protect our information and minimise these risks.

To help you get up to speed on the basics of Information Security, take this short online Information Security Awareness training module (via Discover).

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