The very foundation for developing quality visitor services including tourism information, tour guiding services and tour development strategies is their prospective alignment to tourist and leisure traveller motivation, behaviour, and satisfaction. Theoretical material sourced from studies of tourism psychology, consumer behaviour in tourism, recreational planning, tourism management, and tourism policy and planning inform the topic areas covered in this course. The key operational issues associated with the global concern of risk assessment and management are explored together with the growth in demand for alternative risk recreation and tourism experiences such as Volunteer and Adventure Tourism. Particular emphasis is applied to developing an understanding of group dynamics and leadership skills relevant to managing individual visitors and tour groups. Designed to enhance graduate attributes, you will develop skills in engaging theory with field work through experiential exercises and communication formats and contexts reflective of current and future professional tourism practice.