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SPSW3003

Case Management

10 Units 3000 Level Course

Available in 2013

Callaghan Campus Semester 2
Ourimbah Semester 2

Previously offered in 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004

This course prepares students for case management practice across a range of human services with children, youth, adults and older people. Case managmeent is an approach to coordinating services for people with multiple needs. Emphasis is given to developing an empowering and anti-oppressive to working with clients as partners, collaborators and fellow stakeholders in the community.

Objectives This course seeks to develop:
1. A critical understanding of the emerging field of case management.
2. An awareness of the role of the state and the competing discourses underpinning social and community care.
3. Knowledge and ability to apply different models and skills to practice.
4. An informed understanding and skill in building supportive relationships with clients, service providers and communities.
5. Assessment, planning, organising, monitoring, evaluation and advocacy skills.
6. A critical awareness and personal stance to empowerment and anti-oppressive practice with individuals, families, groups, communities and organisations.
7. An awareness of ethical and practice dilemmas and strategies to problem-solve.
8. Sensitivity and a skilled approach to working with culturally diverse and marginalised groups.
9. An ability to interrogate social issues and apply appropriate research strategies and approaches.
10. Competence and a creative approach to engaging with debates and disseminating ideas and perspectives.
Content This course will consider:
1. Critiques & debates in case management.
2. Anti-oppresive, empowerment approaches.
3. Principles of case management.
4. Models of case management.
5. Advocacy, teamwork, networking and managing conflict.
6. Working within the organisational context.
7. Practice dilemmas and policy implications.
8. Influencing social policy and programs.
Replacing Course(s) SPSW3110 Social Policy Processes in the Welfare Stream.
Transition Any students who have successfully completed SPSW3110 are eligible to enrol in SPSW3003. The course content is different.
Industrial Experience 0
Assumed Knowledge SPSW1001, SPSW1002 or equivalent.
Modes of Delivery Internal Mode
Teaching Methods Seminar
Workshop
Assessment Items
Essays / Written Assignments 1500 word paper (25%).
Essays / Written Assignments 1500 word paper (25%).
Presentations - Group Group Task - interviewing and assessment skills development (50%).
Contact Hours Seminar: for 1 hour(s) per Week for Full Term
Workshop: for 2 hour(s) per Week for Full Term
Timetables 2013 Course Timetables for SPSW3003