Case Management

Course code SPSW3003Units 10Level 3000Faculty of Education and ArtsSchool of Humanities and Social Science

This course prepares students for case management practice across a range of human services with children, youth, adults and older people. Case managmeent is an approach to coordinating services for people with multiple needs. Emphasis is given to developing an empowering and anti-oppressive to working with clients as partners, collaborators and fellow stakeholders in the community.

Available in 2015

Callaghan CampusSemester 2
OurimbahSemester 2
Previously offered in 2014
ObjectivesThis course seeks to develop:
1. A critical understanding of the emerging field of case management.
2. An awareness of the role of the state and the competing discourses underpinning social and community care.
3. Knowledge and ability to apply different models and skills to practice.
4. An informed understanding and skill in building supportive relationships with clients, service providers and communities.
5. Assessment, planning, organising, monitoring, evaluation and advocacy skills.
6. A critical awareness and personal stance to empowerment and anti-oppressive practice with individuals, families, groups, communities and organisations.
7. An awareness of ethical and practice dilemmas and strategies to problem-solve.
8. Sensitivity and a skilled approach to working with culturally diverse and marginalised groups.
9. An ability to interrogate social issues and apply appropriate research strategies and approaches.
10. Competence and a creative approach to engaging with debates and disseminating ideas and perspectives.
ContentThis course will consider:
1. Critiques & debates in case management.
2. Anti-oppresive, empowerment approaches.
3. Principles of case management.
4. Models of case management.
5. Advocacy, teamwork, networking and managing conflict.
6. Working within the organisational context.
7. Practice dilemmas and policy implications.
8. Influencing social policy and programs.
Replacing Course(s)SPSW3110 Social Policy Processes in the Welfare Stream.
TransitionAny students who have successfully completed SPSW3110 are eligible to enrol in SPSW3003. The course content is different.
Industrial Experience0
Assumed KnowledgeSPSW1001, SPSW1002 or equivalent.
Modes of DeliveryFlexible Delivery / Student Centred Learning
Internal Mode
Teaching MethodsProblem Based Learning
Assessment Items
Essays / Written Assignments1500 word paper (25%).
Essays / Written Assignments1500 word paper (25%).
Presentations - GroupGroup Task - interviewing and assessment skills development (50%).
Contact HoursProblem Based Learning: for 2 hour(s) per Fortnight for Full Term
Seminar: for 4 hour(s) per Fortnight for Full Term
Timetables2015 Course Timetables for SPSW3003