Working in Human Service Organisations

Description

This course provides a critical analysis of organisational functioning, power within organisations and ideological effects on workers. The course also introduces students to building their interpersonal communication skills necessary to work within the helping professions.

Availability

Ourimbah

  • Semester 2 - 2015

Learning Outcomes

1. Identify dominant organisational paradigms and critique these in terms of their impact on disempowered service users

2. Function effectively and assertively as an empowering human service worker and relate openly to co-workers and managers

3. Display skills that will assist in job seeking, career management and stress reduction

Content

  • Postmodern analysis and power in organisations
  • Policies and procedures
  • Organisational culture
  • Interpersonal skills for empowerment
  • Verbal and nonverbal communication
  • Understanding and managing interpersonal relationships

Assessment Items

Presentation: Tutorial Presentation

Essay: Minor Essay

Presentation: Group Presentation

Formal Examination: End of Semester Exam

Participation: Tutorial Participation and attendance

Contact Hours

Lecture

Face to Face On Campus 1 hour(s) per Week for Full Term

Tutorial

Face to Face On Campus 2 hour(s) per Week for Full Term